Why my account gives me the option 'Buy now' if I am connected to my creative cloud account?

Similar Questions

• Since Acrobat Reader downloaded DC I can't sign my PDF documents. It does not give me the option more and yes I am connected. On the old version, I got no problem with clicking on "signature" and draw the area where I needed my signature, put passw

  Since Acrobat Reader downloaded DC I can't sign my PDF documents. It does not give me the option more and yes I am connected. On the old version, I got no problem with clicking on "signature" and draw the area where I needed my signature, put the password and "POOF" my signature would be there. With this new version, it won't do that or give me the option. The online help is useless. I need to explain to me how connect you as I used too?

  Hi nicholass35183848,

  I assumed that you had a digital signature created in your player application of old and whenever you use to fill out a pdf with a signature field signed you it. But in order to draw and then sign you must use Acrobat Pro DC no DC drive.

  Thank you

  Abhishek

• I have been connected to the internet (wireless), then I unplugged the router and now I can not connect to internet. I tried diagnose the problem, but he said that he could not.

  I have a wireless internet connection for my laptop. I was connected to the internet, and it worked very well, so I had to unplug my router and all of a sudden I can't connect to the internet more. When I open the available networks, I hit connect on mine and he said: it does not work then I hit "diagnose the problem" and then, he says he can't. Also it is not even give me the option to set my password to connect to my network, but it does when I try to connect to any other.

  I suggest to unplug all your network cables and unplug the adapter from your modem AND router. ONLY plug your modem back power adapter in. Wait until you get a steady green light on your router, which indicates that it is ready. Then, connect the ethernet cable from your modem to your router INTERNET port. Connect the ethernet cable from your computer to any other ETHERNET port on your router. Finally turn the monitor for your router.

  If you do not do so in this order, the router can not connect properly to the internet because it doesn't have the correct IP address of your modem.

• I paid for the CC photography package ($ 9.99 / month) but when I go in my interface it does give me the option to download photoshop and lightroom. He said just buy now and trying to make me pay all over again.

  I paid for the CC photography package ($ 9.99 / month) but when I go in my interface it does give me the option to download photoshop and lightroom. He said just buy now and trying to make me pay all over again.

  Hello

  Make sure that you are connected to ID Adobe Correct.

  For more information, please visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  Hope this helps!

• I just download Adobe Creative cloud and all the so-called applications 'try' instead of the installation. I bought all the applications so why it only gives me an option 'try '?

  I just download Adobe Creative cloud and all the so-called applications 'try' instead of the installation. I bought all the applications so why it only gives me an option 'try '?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I need to upgrade to full creative cloud photography plan, but I need the option of the student. Its does not give me this option when go to 'manage my account '. It only gives me the option full price

  I need to upgrade to full creative cloud photography plan, but I need the option of the student. Its does not give me this option when go to 'manage my account '. It only gives me the option full price

  Hi Lorrainee,

  Please contact support by calling/chat for the cancellation of the photography plan first, and then the sales team would be able to help you place the order of comprehensive plan.

  Contact the customer service

  Kind regards

  Sheena

• When I right click on a file to move it or copy it why don't the drop down menu not give me the options ' send to ' or ' copy to ' with an arrow and a submenu with options

  My OS recently crashed and after it has been reinstalled the drop, when I right click on a file or folder is no longer gives me the options ' send to ' or ' copy to ' with an arrow side and the submenu with more options. Did I miss an update or can I fix it myself?

  This should help you.
   
  How to restore missing default shipping for items in the context Menu in Vista
  http://www.Vistax64.com/tutorials/172103-send-context-menu-restore-default-menu-items.html 

• Already purchased music does not give me the option to download

  Bought the songs awhile back, they may not appear in the history of my purchase, but when I search on the itunes store, it says 'buy' and does not give me the option to download. I bought like 350 songs and now I can only download 150 of them, only, this has started to happen after I started the free 90 day trial of apple's music, which has since expired.

  Help! I want my music back.

  They do not show in the tab purchased in the app Store on your phone for redownloading iTunes and iTunes from your computer section (click on your name / icon to the top right of iTunes then click purchased on the popup)? If they don't then check if you have hidden the cloud: mask and unmask purchases iTunes or iBooks on your Mac or PC - Apple support.

• I had to pay for adobe lightroom for may 2015.  Yet, I have to install the software because I knew I was getting a computer.  Now I have a computer and it's not even give me the option to download the software.  What should I do?

  Paid for the software of adobe lightroom since last May.  Just got a new computer and it is not giving me the option to download without paying again for her.  It's showing my payment history, and what I have... just does not give me the option to download... Please help!

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  .

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought the pack, but it does not give me the option to download the full version. Just the thr trial

  I bought the pack, but it does not give me the option to download the full version. Just the trial thr. Why?

  If these solutions do not work, please contact our staff of support directly by following this link: contact Adobe customer service.

  For more information, please visit: FAQ: how to contact Adobe for support?

• Profile does not show that I have a paid subscription. Need to download programs and does not give me the option of.

  Profile does not show that I have a paid subscription. Need to download programs and does not give me the option of.

  If your cloud subscription does not appear on your account page, https://accounts.adobe.com/ , and then click Plans & products at the top, you need to contact Adobe for support hours

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Why am I not given the option to create a pdf file when I want to convert pdf into word document? My plan is the PDF package.

  Why am I not given the option to create a pdf file when I want to convert pdf into word document? My plan is the PDF package should do

  Hello

  I checked your account, you have an active PDF pack.

  You must click on export to PDF to convert PDFS into word document.

  

  Kind regards

  Florence

• Netflix bought through iTunes does not give me the option 4K

  Netflix bought through iTunes does not give me the option 4K

  What, instead, have you done so far? Netflix Checked site help or a FAQ section? Contacted Netflix? If none of these give a solution contacted iTunes Support (http://reportaproblem.apple.com)?

• Bootcamp only gives me the option to install the secondary internal SSD flash disk. Mac Pro mid-2010

  I have a Mac Pro (mid 2010) and spin El Capitan (10.11.5). I have an SSD that I boot OSX of. I have a 4 TB harddrive that store data on. And I just installed a Virgin SSD (same type as my drive OSX) I want to install Windows 8 on. When you run Bootcamp, it only gives me the option to install Windows on my hard drive of 4 TB. He's going right to the start screen of the screen asking me how large, I would like to partition. No SSD is given as an option. The new SSD is shown in disk utility and in the Finder. I tried to format it in FAT, ExFAT, and OS X Extended, but it is not yet appear in bootcamp. I also tried to boot from the installation DVD, but nothing seemed to happen. What should I do?

  If the SSD (s) is not connected directly to the MacPro SATA connectors, you will have problems. Of your SSD are supported on a SATA connection?

• Since the installation of 4.0.1 I can't do a right-click on the icon in my taskbar and have Firefox give me the option "close and save" tabs. Only let's me know, I'm about to close several tabs. How to make 'save &amp; close' return?

  Before installing 4.0.1 I could right click on the Firefox icon in the task bar of my computer and press on the window. He would then give me the option to "save the tabs and exit" or "close all tabs".
  Now he comes and tells me I'm going to close several tabs.

  It was convenient to be able to close Firefox and open it with all the tabs in place. There is nothing more annoying than to have several tabs lost because your computer has is an update of the day overnight and restarted. It is also useful when you want to run a tun - up or cleaner who asked that closing your browser for best results.

  How to make 'save and exit' return?

  Thank you

  Firefox stores now always the old session, and you can access it by going to the history menu and selecting "restore previous Session."

  If you want Firefox to display the message to save the session, it can be turned on again by changing some preferences.

  1. Type of topic: config in the address bar and press on enter
  2. Accept the warning message that appears, you will be taken to a list of preferences
  3. Find browser.tabs.warnOnClosepreference, if its value is set to false, double-click on it to change its value to true
  4. Repeat this for 3 preferences browser.warnOnQuit, the browser.warnOnRestart and the browser.showQuitWarning

  If you always open the last set of tabs, another approach is the following:

  1. Click on the orange button Firefox, then select options to open the options window
  2. Go to the general Panel
  3. Change the setting "When Firefox starts" to "show my windows and tabs from last time '.