I need to upgrade to full creative cloud photography plan, but I need the option of the student. Its does not give me this option when go to 'manage my account '. It only gives me the option full price

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• I have a Creative cloud photography Plan (CC of Photoshop Lightroom). There a serial number for registration? because I have received no series by mail, but it works well!

  I have a Creative cloud photography Plan (CC of Photoshop Lightroom). There a serial number for registration? Because I have received no series by mail, but it works well! And he never asks me to activate with a serial number. I just pay monthly Plan.

  I ask this question because I have to change the computer and I didn't have trouble disattivate App and put it on the new pc!

  Can I turn off just from the creative cloud by disconnection of the account application, uninstall the application and then install on the new pc?

  The CC has not need any number of series, it is based on an Adobe ID.

  In the case where you are prompted for the serial number then you can refer to.

  • Creative Cloud applications ask for serial number
  • Re: Incorrect serial number?

  Concerning

  Baudier

• Where Captivate does not save my files?  When I look at recent Articles it only shows the most recent nine

  Where Captivate does not save my files? When I look at recent Articles it shows only the last nine most recent files.

  It records every time you tell him. I would look in My Documents > my Adobe Captivate projects. You can also open one of the 9 listed projects and then go to file > save as and see where it sets the files.

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• What is the difference between the Creative cloud photography Plan and the Plan of single application of Photoshop? [was: Question about price]

  Why is - this $10 / Monday for photography of the CC Suite, and $20 / Monday for just Photoshop, what's the difference between the two? Photoshop is all I need. But I misunderstood your entitled pricing Options

  These FAQS can help. The plan of photography will be cheaper, even if you are not using Lightroom, but one app plan gives you more storage.

  FAQ: What is the difference between an annual plan and monthly plan?

  FAQ: What plans are available for creative cloud?

  FAQ: How can I find what is included in each Plan creative cloud?

  FAQ: How Creative Cloud storage do with my plan?

• Hi, I want to buy Creative Cloud for anyone but accidentally bought the team.

  Is it possible that I can have my subscription toggled? How can I do this? Thank you.

  To the link below, click on the still need help? option in the blue box at the bottom and choose chat or by phone option... not taken in charge the weekend
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• The cheapest "Creative cloud photography Plan" includes it Bridge and Camera Raw?

  Hi people, I have used creative cloud four years now, only to use Photoshop for my work. I pay £17.58 per month (UK), but it seems to me that I could actually pay half, AND get included Lightroom (I'm on a subscription "an application" from now)... the problem is, I can't seem to find all the information about knowing if Bridge and Camera Raw would be included in the "Plan of photography" - they are essential for my work , so can not risk changing room for this plan, unless I know for sure. If anyone has the answer, it would be great. And if this is the case, can I also get 4 years of repayments, as I feel a little like I'm torn right now!

  Hi monkdave,

  There is a special plan designed for photographers, called "photography Plan" that includes Adobe Photoshop CC 2015, Lightroom CC 2015, CC 2015 and Camera Raw bridge.

  I think that the plan that you have right now is called "Only one App membership only for Photoshop" and this plan includes cloud storage space more (20 GB) relatively in terms of photography.

  Reference: Lightroom and Photoshop | Plan of creative photography of cloud of Adobe

  Kind regards

  Mohit

• Acrobat Pro DC is free with Adobe Creative cloud photography Plan?

  In my Creative photography cloud plan which includes Lightroom and Photoshop CC, I see now that I have Acrobat Pro DC available to "update".  Is it free?  It now comes with the plan of photography?  I can't find answers on the adobe site.  Is the closest I can come "many creative cloud plans include Acrobat Pro DC with services Cloud Document." However, he didn't tell me to what ' creative could plans "his remarks.

  Thanks in advance.

  Hi Lloyd,

  I'm sorry but with the level of photography, you get only a trial version of Acrobat Pro DC.

  Lightroom and Photoshop | Plan of cloud of Adobe's creative photography

  Kind regards

  Sheena

• 2 creative cloud photography Plan

  I bought 2 plan of photography creative cloud under my adobe ID. Now both my user unable to connect at the same time and we need to disconnect until the other user can connect. It's a little confusing because we bought 2 plan CC of photography, that means we can be installed in 2 different computers and 2 user can connect at the same time. We have this request to the customer service and they advised to activate plans under different Adobe ID. That means that when we need to buy the same 2 plans, we have purchased under different adobe ID? Help!

  Yes, that's correct.

  You can buy different single App subscription using the same Adobe ID code. But App not even twice using the same email.

  You can not buy 2 complete creative cloud or Cloud creative photography plan using the same Email ID

  With one subscription, you can activate on 2 computers.

• Cancellation of Adobe Creative cloud photography Plan

  Your cloud plans are incredibly difficult to cancel. I signed up for your plan a month back and not satisfied with the products. When I signed, I learned by one of your agents can I renounce this project whenever I wanted without any cancellation fee. So I contacted one of your agents today to give up my project. I was shocked to discover that I had to pay a fee for early termination of 50%. Clearly, I was misinformed by your agents and made a mistake in signing up.

  Could you please cancel my subscription without charge me a cancellation indemnity? I got a lot of respect for Adobe to no, but it's really shocking. I might have to bring the problem to the next level of management if this is the case.

  Hi Sasi814 & Asmirk77491559,

  Subscriptions for you two are cancelled.

  Please let us know if there is anything else, we can help you.

  For any other assistance, please contact Adobe support:Contact customer service

• Adobe Creative cloud photography Plan: Photoshop CC more Lightroom - 12 month license - download

  Hello

  I'm having a nightmare trying to download this software purchased on amazon.

  all I have is a digital delivery confirmation email redemption code.

  When I enter this code, that's what I get:

  

  I am based in the United Kingdom, but now in Thailand. is this why?

  is - anyone now what to do?

  Tahnks

  Hello

  Please see the link below for more information:

  Redemption code help

  If nothing works, please contact adobe support:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• If I upgrade my plan of cloud photography plan, should I cancel the plan of photography first?

  After a few months of using the plan of photography I started to learn how to use other programs adobe, like Illustrator and Adobe After Effects, so I really want to have the whole package. If I have to cancel my plan of photography first? or is Adobe automatic? I don't want to pay for two plans!

  When you upgarde the cancellation of the plan is not necessary.

  Concerning

  Megha Rawat

• Subscription to creative cloud seems to have ended at the beginning

  I bought a subscription of 12 months in may 2015, today I tried to use Lightroom, but he says test expired; I confirmed that I'm connected with my Adobe ID, I have tried to re - enter the license code but it said that it had already been used.  Photoshop was available, but he said updated necessary; after update to Photoshop, he says and then start the trial.  I tried logging out of my Adobe ID and insert it again creative cloud by restarting.  No effect.

  Lightroom uninstalled and reinstalled, it now says buy now.

  Of course I already bought once so I don't want to buy new.  The product I bought was "Adobe Creative cloud photography Plan: Photoshop CC more Lightroom - 12 month license - download (PC/Mac) ' 25/05/2015 from Amazon and it is installed on a Mac (El Capitan 10.11.2); It worked fine until when I finally used Lightroom 2 weeks ago.  Creating cloud version is 3.4.1.181

  Thanks for the reply of John, I can confirm that I have worked through two solutions.  I wasn't able to get Adobe Application Manager to disable the product but maybe it's just for CS6 applications.

  I have uninstalled all Adobe apps, uninstalled creative cloud and renamed/library/application support/Adobe, reinstalled creative cloud, reinstall applications and still have the same situation.  I then tried opening one of the applications that are now available again as requests for tests.  I signed up from the Help menu of the application and signed on again once.  As a result, it now seems to work.

• Hi I want to buy creative cloud membership can I buy through the debit card because at the moment, it shows me the only card of credit (Visa, Master Card) option only?

  Hi I want to buy creative cloud membership can I buy through the debit card because at the moment, it shows me the only card of credit (Visa, Master Card) option only?

  Payment by credit card is accepted for membership in creative cloud and PayPal is accepted in some countries supported.

  Please visit the Creative Cloud FAQ and Adobe stores | FAQ order online and your payment.

• I first Pro CC and you want to create DVDs. I understand this need Ii Download Premiere Pro CS6 (with rappel) I find Premiere Pro CS6 in My creative Cloud window. BUT... it only allows me to install. He said "up to date". There is NO installation b

  I first Pro CC and you want to create DVDs. I understand this need Ii Download Premiere Pro CS6 (with rappel) I find Premiere Pro CS6 in My creative Cloud window. BUT... it only allows me to install. He said "up to date". There is NO button install. How to do it?

  Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

  - and if you have Cloud application manager 2015 https://forums.adobe.com/thread/1906752 of difference

  Instructions again, cloud or version https://forums.adobe.com/thread/1992717 serial number

  -a of notes on different versions of cloud and step by step on these differences

  -contains information about the separate library download which is necessary

• Creative cloud does not start starting system even when the option to do so.

  Creative cloud does not start starting system even when the option to do so.

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  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html