Why my HP Pavilion is not as I have no DVD - RW in it?

I have a HP dv5000 with windows THAN XP installed on it. Well I brought to the shop for repairs and 6 months later noticed my DVD - RW had ceased to function. I had moved out of the area, so I can't bring it back to the repair shop. Also, they had installed Nero on my laptop I have uninstall. I am a very novice computer operator, so any help I can get would be greatly appreciated. I heard it is probably my driver, but how do I know for sure?

Hello

1. do you mean to say this drive DVD missing on the windows Explorer icon?
2. what exactly happens when you insert any DVD in the drive? You get the error message?
3. did you last changes made on your computer before this problem?

Try to run the fix it tool to the article below and check. The other steps in troubleshooting in this article should be also useful.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116

Tags: Windows

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