Why my Microsoft Account balance ever expire? It's my money.

I just got an email from Microsoft that about 20% of my account balance will be expired on 15 December.  I don't understand this at all.  All of my account balance is of numeric codes that I have purchased through various locations such as Amazon or Best Buy and went into my bank account of Xbox.  How can my money expires?


Please contact billing for that matter https://support.microsoft.com/en-us/gp/customer-service-phone-numbers/en-us?wa=wsignin1.0

Tags: Windows

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