Help, please! Impossible to pass the local account on the Microsoft account.

I got a Samsung ATIV smart PC 500 t as a gift today and I'm going to be very difficult to implement. I tried on and off for about 14 hours now without success.  Here is what happened:

I've updated the PC software told me to. (there was a brochure stating that I needed to update before using my keyboard dock)

I put the PC by using a local account, because for some reason, he said it was impossible to add my Microsoft account I created today specifically for this PC.

I tried several times to switch to the Microsoft account and I get the error message

"We're sorry, but something went wrong. your account has not been changed to this account from Microsoft.

"Code: 0x800b0101.

What does that mean? Why this is happening and what needs to be done to solve this problem?

I also tried using the tiles, hoping maybe going this route would allow me access to my Microsoft account so that I can at least use the apps and what not.  When you try to open the store, I have this message: 'we are could not connect to the Bank. This could have happened due to a server problem or network connection has expired. Please wait a few minutes and try again. "I also tried via the contacts, messages and weather applications. Whenever I get similar error messages.

Of course, I am not very computer savvy, my internet connection is working properly, I am able to access the various web pages (even if I get a warning message of security for each of them, which is very annoying).

Anyway, I can't understand this. Does anyone have a tip or useful information? Can I use my PC.

Thank you!!

Hello

Please refer to following patch and see if that helps:

http://www.thewindowsclub.com/your-account-wasn

Hope this helps, good luck :)

Tags: Windows

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    Hello @Kutusov,

    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

    I read your post about the question of password and wanted to help you!

    Please use the following http://www.hp.com/contacthp and create a folder for your question and contact HP. If you do not live in the United States / Canada, please click on the link below to get contact information for your region.
    http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

    Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

    Have a great day!

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