Why my "speaker" icon shows that the audio is not working?

Why my "speaker" icon shows that the audio is not working?

Hello

Thanks for posting this question in the Microsoft Community. It seems that the audio does not work.

Answering these questions that would help us provide a better solution:

1. What is the full error message you get?

2 have you tried to install the drivers for the sound card?

3. What is the brand and model of the computer?

Method 1:

Try the methods mentioned in this link and check:

This tutorial can help you identify and resolve its current problems in Windows, including no sound from your speakers or headphones. This tutorial does not cover sound problems related to specific programs. Sound problems can be caused by cables that are not connected properly, damaged drivers, incompatible drivers, sound settings, missing updates and problems with your sound card.

No sound in Windows
 
 
Also check out this link as a reference are discussed common issues with sound:
 
Tips for solving common audio problems
 
Method 2:
 
Check if the Audio services and dependency are started. To do;
 
a. Windows Audio
 
b. Windows Audio Endpoint Builder
 
And its dependencies are
 
c. multimedia class Scheduler
 
d. remote procedure call
 
e. generator Windows Audio endpoint
 
a. click Start, type services.msc in the search box.
b. search for the services mentioned above and check if the services are started and the Startup type is set to Automatic.
c. If not, right-click on the service and click Start.
 
 
Hope this information helps. If you have any additional questions with Windows do not hesitate to answer and we will be happy to help.

Tags: Windows

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    Judy Hello,

    Thank you for visiting Microsoft Community and we provide a detailed description of the issue.

    According to the description, I understand you have a problem with the sound does not work properly in the computer even if the settings say that the audio does not work properly.

    Certainly, I understand your concern and will try my best to help you.

    I appreciate all your efforts really to try to solve this problem.

    This issue would have intervened if the sound card has went wrong in the computer or audio drivers have been corrupted.

    I would suggest trying the following methods and check if that helps.

    Method 1:

    I suggest you to refer to the procedure described in the article below and check if it helps.

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