Why photoshop back to trial version when I update?

I used the CC with Photoshop/Lightroom version for many months. I've upgraded LR to the latest version without any problems, but I got an error message when I tried to update the Psalm here is the message:

Creative cloud libraries module has failed because it is not compatible with the installed Adobe applications. Refer to the compatibility section by clicking here.

When I go in the folder Applications (Mac) and click on Photoshop I don't have "no subscription Found. We could not find a subscription Adobe Photoshop CC 2015 associated with this identification code Adobe you can buy a new subscription or if you have a subscription and are unable to access it, please contact Customer Support. You can also choose launch this product at first instance. »


Of course, there is no way to "contact customer service" (that I can find) other than post on these forums. I advanced and clicked "start trial" because I have work which must be completed, but it is very frustrating. I have searched the forums and tried everything suggested. Nothing has worked.

So, what should I do now?

Please follow:

Using creative cloud | Applications creative Cloud back to update evaluation Mode to 2015 CC

https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html

It should help.

Concerning

Stéphane

Tags: Adobe

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