Why Siri cannot play music?

Whenever I have ask Siri to play music or a playlist, or an artist, song, Siri said "Sorry, I'm unable to play your music." Why? And how can this be repaired?

Hello cohenmd,

Looks like Siri has trouble reading your music, but otherwise very good. I would start with these troubleshooting steps in the following article:

  1. Restart your iPad, iPhone or iPod touch.
  2. On your iOS device, go to settings > general > Siri and turn off Siri. Then turn on again.

From: Siri use on iPhone, iPad, or iPod touch

If the problem persists then I would leave the settings and music apps:

Force an app to close the iOS

1. press the Home button twice quickly. You will see small glimpses of your applications recently used.
2. slide to the left to find the application you want to close.
3. push upward on the overview of the application to close.

When you have done that reboot the device and test again the question:

iOS: switch off and on (restart) and reset

Thank you for using communities of Apple Support, beware!

Tags: iPhone

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