Why stop at the IMAC screen

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  I have a MacBook Pro 17 "late 2011, 2.4 Ghz, 16 GB RAM with OS X El Capitan installed, the latest version with all the updates." A year ago, I've had my Toshiba HDD replaced by Samsung SSD 250 GB SATA III 850 EVO and the Toshiba disk has been moved to CD using LMP disk Doubler Bay, at the same time, I had my RAM went from 8 GB to 16 GB of RAM, I have now. The OS X El Capitan is installed on the SSD. In this configuration, everything worked well, with absolutely no problem whatsoever. Sometimes, I ran disk utility to check both of my hard drives and no problem.

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  http://i.imgur.com/9rzEyc4.jpg

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  -in a single user mode: 'exit' or 'reboot'

  
  

  
  

  However, during my fight, I could successfully arrives at the login screen, log in and use my MacBook for some time, about a half hour before the same thing happens, the mouse disappears and the system to freeze completely. I remember that both times where I was able to get to the login screen, it was after I had been in single user mode and typed 'Quit' or 'reboot'.

  The above colorful horizontal line also appears in the single-user mode when I type "exit" AND I am UNABLE to get to the login screen later (photo below). It just goes to the gray white screen. Those two times when I was able to connect to exit single-user mode, the horizontal line colored is NOT appear in single-user mode.

  The horizontal line colored when you exit single-user mode:

  http://i.imgur.com/0tOVEO6.jpg

  
  

  
  

  Here's what I see in Verbose mode:

  http://imgur.com/LJIRyo

  http://imgur.com/4HF4hvJ

  http://imgur.com/uMdHY5Z

  http://imgur.com/WSswHKK

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  Hi Laurie,

  You can try to disconnect the external hard drive and check to see if you can boot into normal mode.

  If you can start, you can leave the cleanboot State computer and disconnect the external hard drive and check the event viewer for the recent event logs, that is causing the problem.

  You can update the event logs to help us continue troubleshooting.

  Check out the link:

  What are the information in event logs? (Event Viewer)

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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