Why the automatic updates to install the Service Pack 4 (KB2463332) on my computer? I have windows XP
I have Windows XP Professional version 2002 service pack 3, this computer is on a network, but it is NOT the server. This update hase until now tried to install 24 times, and continues on a daily basis through automatic updates. Initially, I tried several things to actually force the installation until I found a link here, who said that he was only for servers. So, I need two things... If I do not need this update and how to stop it coming as an update critical for my computer? or if it's my computer, how can I install?
Thank you for your time, Jenny
KB2463332 is an option, not the security update. Do not hesitate to 'hide '.
====================
1. stop the automatic updates service:
Start > run > services.msc (enter) > [OK]
Double-click Automatic Updates > click Stop
(Stopping the service will take a moment)
2 remove the contents of the download folder:
Start > run > %windir%\SoftwareDistribution (enter) > [OK]
Open the download folder and delete its contents
Close the window.
3. go to the Windows Update Web site. Select CUSTOM and allow the analysis to be performed. Uncheck the box/deselect KB2463332 (look in the SOFTWARE OPTIONAL category on the left side) and hide ("don't show me this update").
4. start the automatic updates service:
Start > run > services.msc (enter) > [OK]
Double-click Automatic Updates > click Start
(Starting the service will take a moment)
Tags: Windows
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Thanks for posting. Please try to install the service pack in a clean boot.
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You can try to start safe mode and try to perform a system restore.
Step 1:
For a safe boot, you can follow the below given steps:
1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.
Click the Start button, click the arrow next to the button lock and then click on restart.
2. do one of the following:
a. If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.
b. If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.
3. in the display Advanced Startup Options, use the arrow keys to select the option of safe mode you want and press ENTER. For more information about the options, see startup options (including safe mode).
4 log your computer with a user account with administrator rights.
When your computer is in safe mode, you will see marked Safe Mode in the corners of the screen. To leave safe mode, restart your computer and let Windows start normally.
If you are able to boot to the desktop in safe mode try doing a restore of the system at a point when the computer was working fine.
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To restore the operating system to an earlier point in time, follow these steps:
1. Click Start, type system restore in the search box, and then click System Restore in the list programs.
If you are prompted for an administrator password or a confirmation, type your password or click on continue.
2. in the System Restore dialog box, click on choose a different restore point and then click Next
3. in the list of restore points, click a restore point created before you started having the problem, and then click Next
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http://support.Microsoft.com/kb/936212/
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The steps to perform a clean boot are given below:
1 log on to the computer using an account with administrator rights
2. click on start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.
If you are prompted for an administrator password or for confirmation, type your password, or click on continue
3. on the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)
4. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all
Note: Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use with existing restore points system restore utility
Once you restart to try Office Outlook and see if you get the same error message. If not then follow the divide and conquer method mentioned in the article about which program is causing the problem.
For more information about the clean boot, follow the below given link:
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http://support.Microsoft.com/kb/929135
When you have completed the installation of the service pack, follow these steps to reset the computer to start as usual:
1. click on start, type msconfig.exe in the start search box and press ENTER.
If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
2. on the general tab, click the Normal startup option, and then click OK.
3. When you are prompted to restart the computer, click on restart
Hope this information is useful.
Amrita M
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Hello
Thanks for posting in answers.microsoft.com
So that we can fix that Mr is that we do a clean boot using msconfig
- Click Start, click Run, and type "msconfig".
- In msconfig go to services and hide all microsoft services, once's done it to disable all other services
- in msconfig again go to the Startup tab and disable all startup programs
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