Why used my laptop off?

Acer laptop (windows 7) works fine until that came close nothing happens first what happened what can I try in terms laymans and it will damage I have I just turn the power button / stop any help would be appreciated thanks

Hello

1. were there any changes (hardware or software) to the computer before the show?

2 is Windows 7 Service Pack 1 installed on the computer?

Download and install the hotfix from the link below and see if it helps.

You can't do a computer that runs Windows 7 stops or sleep

Hope this information helps.

Tags: Windows

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