Widget YouTube cannot generate the thumbnail video is not play or appear

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• Cannot generate the thumbnail on all widgets (including integrated)

  My installation of Muse (2014.2, OSX Mavericks) gives me a "cannot generate the thumbnail" error one no matter what widget I place (including built-in ones, my own and those that I downloaded from the site of Muse documentation on github).

  So far, I have tried many things including restart Muse, reboot the machine, turn off all browsers in the background, but I can not change this behavior.

  This problem is specific to the machine, I'm getting because the same site on the exact version on another machine (os x mavericks) does not give me this behavior.

  Any help is appreciated.

  Thank you

  
  A.

  Solved. While this problem appeared machine related, it wasn't - it turns out that I had added a js file in my page header that was missing.

  So, the moral of this story is that if you do not see the "unable to generate thumbnail error", look at all the custom HTML you added to the site. Errors in the HTML elements may appear in the wrong place.

  A.

• Cannot generate the thumbnail

  In trigger page, I have a message: unable to generate the thumbnail (in french because I'm french) but I guess that English would be 'impossible to generate the thumbnail' does that mean?

  

  It's a custom widget, or embedded HTML block.

  David

  Creative muse

• Puzzled - one of the three videos will not play

  Hello! I have trouble getting one of the three that lists Flash (swf) video to play. 3 all play very well locally (swf files and html pages via a browser and window when tested in Flash), but we'll not play once uploaded to the server (Network Solutions). Loads of skin (Controller), but not the video itself – link: http://tripartners.com/Pages/NWDLS/NWDLS_Video_2011/Session1/NWDLS_Session1_Part2.html all 3 went through the exact same process at the same time. As the video plays well locally, and because I re-processed the capricious video over and over again to eliminate the error on my part, I am totally stumped.

  Thank you very much for any assistance you can provide.

  See things, fix its video 2/3 which is the problem?

  I'm using a web debugging tool called Fiddler, and he shows me the URLS of the videos you upload. For the 2nd video, it seems abnormally long, as if you entered it incorrectly. It may have nothing to do with the way that you encoded - video is on the place where he is, or where your Flash file "tent" to locate.

  Video of 2 URL:

  http://tripartners.com/users/judithleslie/1_Websites/TRI_NWDLS/TRI_NWDLS/Web-content/pages /NWDLS/NWDLS_Video_2011/Session1/NWDLS%20Session%201%20Part%202%20of%203.flv

  Also, I got recommned not to use spaces in your file names - instead, use an underscore ('_').

  So I would say that you check the location of your video on your server and then to be sure it's the right URL that you use when the definition that you use only the video for the FLVPlayBack component.

• Embedded in the .swf videos don't play not if using a UNC name

  My training department uses articulate them Storyline 2.4 to create .swf.

  If the story is called by the \\servername\share\story.html (or .swf) the embedded video will not play. The animation within the .swf works fine.

  If the story is called by the X:\story.html (or .swf) the embedded video plays very well.

  Adobe Flash Player 19.0.0.207

  I understand the work around is to map the letter drive, but for security reasons, I am unable to do this.

  Does anyone have an idea about it or an official statement of Adobe that said UNC are not supported?

  Thank you

  Jim

  Have you tried to use a Flash Player debugger to see if there are useful errors?

  Adobe Flash Player - Debug downloads

  I would start there, or with a web debugging proxy like Charles or Rot.

  You can also consult the section on cross-domain policy files:

  White paper: Adobe Flash Player 10 security | Adobe Developer Connection

• After the last update of Firefox, youtube videos do not play. The answers I've found are not relevant or too complicated.

  After the last update of Firefox, youtube videos do not play. The answers I've found are not relevant or too complicated.

  Hi Cbella, YouTube is generally used with an HTML5 player, who is a player who does not use a plugin video in MP4 format (for example, it does not use the Flash plugin).

  Now, I based this assertion on Windows, Mac may vary.

  Could you do two tests for me?

  Test #1:

  To verify which player you see (which does work), try a right click or Ctrl + click on the YouTube Player and check the "context menu" that rises. If it's the Flash, there will be a menu short, referring to the Flash on the last line. If you do not see that, if you get a regular menu of Firefox, it's probably the HTML5 player.

  Are what player you?

  Test #2:

  If you open the following test page, which videos to play?

  http://www.quirksmode.org/HTML5/tests/video.html

  • The video "H.264/MP4" play?
  • The video "WebM" play?

  Thank you.

  Also, you can check if your Flash plugin is up to date? You can use the site Mozilla Plugin check for this (please ignore the other plug-ins page wants you to update at the moment avoid making the situation more complicated):

  https://www.Mozilla.org/pluginCheck/

• I uninstalled flash on my mac now youtube videos will not play. the error says safari does not recognize the video formats available.

  I uninstalled flash on my mac now youtube videos will not play.

  the error says safari does not recognize the video formats available.

  Reinstall the Flash Player... Why did you remove it?

  Barry

• I'm trying to insert HTML on my site, but receive following message "unable to generate the thumbnail. What does that mean?

  I'm trying to insert HTML on my site, but receive following message "unable to generate the thumbnail. What does that mean?

  Hello

  Please check the following thread

  HTML insert option does not not on muse adobe?

  Let me know if you have any question.

• Internal error detected, cannot generate the eBook (11 Robohelp)

  Hello

  I'm new to Robohelp (I've been a user long term of Framemaker for print publications).

  The generation of Ebook of the carrycot single Source Layout has stopped working and I get this message: internal error detected, cannot generate the eBook (11 Robohelp eBook preprocessor 11.0.0.179)

  Compilation G:\Development\Course Development\CONE-online\Characteristics-of-light\Robohelp\Characteristics-of-light\Charac light\ Ta! SSL! \eBook\! epub_tmp_folder_0\Characteristics_of_light. EPUB...

  Preparation create eBook...

  Compensation output folder...

  Preparation of files for eBook...

  Copying files...

  Updating files...

  Finish the preparation in 4 seconds

  Initializing the compiler...

  Generation of output - eBook eBook Manager (11.0.2.240)...

  Transforming XHTML topics...

  About XHTML preparation "Questions_about_light.xhtml"...

  About XHTML preparation "The_Electromagnetic_Spectrum.xhtml"...

  Preparation of subject XHTML ' Using_wave_properties/Interferometry.xhtml '...

  Preparation of subject XHTML ' Using_wave_properties/Mach - Zehnder_modulators.xhtml '...

  Preparation of subject XHTML "Using_wave_properties/The-wave-properties-of - light .xhtml"...

  Preparation of subject XHTML ' Wavelengths_and_Frequencies_in_optical_networks/ITU_bands.xhtml '...

  Preparation of subject XHTML ' Wavelengths_and_Frequencies_in_optical_networks/Light_sources_and_wavelengths.xhtml '...

  Preparation XHTML topic ' Wavelengths_and_Frequencies_in_optical_networks/Wavelengths_and_Frequencies_in_fibre_opt ics.xhtml '...

  Preparing to Table of contents...

  Output EPUB 3...

  EPUB 3 output generation failed.

  Internal error occur, could not generate the eBook.

  Could someone give me advice on what to do to fix? What have I done? I tried to install Adobe digs Eds 4 and it seems stop working after that, but I tried to uninstall that and it is always the same. I also tried to reinstall TCS5. Reactive out of HTML5 still works ok.

  Thanks in advance,

  Sarah

  It could be a longshot, but try to move the project to a place where the path is shorter. I had a similar problem (I think I got the same error a few months ago, but I can't be 100% certain), where the epub was not able to generate, and I tried to move my project to another location where the path to the files was shorter. This solves the problem for me.

• Cannot generate the Word .doc

  100 classic page chm project compiles successfully. You will need to create the document Word for graphic designer do a nice .pdf. Get warnings (style not defined, mapped to normal). Can not find the style not defined in the code, but see some class = msonormal elements. Then, I get error "Word Document became corrupted when you attempt to add a topic malformed". Then, RoboHelp is unable to deal with a subject. Then it has Fatal Error "Word Document got corrupted" and she is abandoned. A little more of these erros and he cannot generate the rest of the Word document.
  
  Cannot search this forum for "malformed", either. Get a "Variable FTVAR_RESULTTYPE is undefined." Message.
  

  Cannot find the whole chain, but the deletion of any reference MSObookmark did the trick, thanks

• Why YouTube HTML5 video will not play since I've updated to v10.0 Sierra and Safari version?

  Since I've updated for Sierra, the new Safari will not play videos from YouTube, saying: "your browser does not currently recognize the video formats available supported» I didn't have this problem before the upgrade.

  Hello

  That's just the problem of incompatibility video format, with a video converter, you can easily solve this problem. And I've been using Doremisoft easy video converter HD https://itunes.apple.com/jm/app/easy-hd-video-converter/id488066888?mt=12

  to make the conversion job and it's great. You can have trial. On the other hand, have a good day.

• I have firefox 13 and 15 but realplayer download this video option does not work, extensions to save plugin is disabled, if no videos do not play in youtube

  I have Firefox 13 and real player 15, but the download this video option does not work, under extensions to save browser plugin is disabled, but if active videos do not play in youtube, error occurs, it's major drawback, it works well with IE, but I prefer Firefox so any help to rectify the issue is appreciated.

  One possibility is to upgrade to Flash 11.2 and re - activate the Plugin RealPlayer browser Record extension in the Add-ons Manager (Tools > Modules > Extensions) (it's a softblock).

  If you need to return to 11.2 Flash you can download Player Flash 11.2 through this direct link:

  • http://fpdownload.Macromedia.com/pub/flashplayer/Current/Licensing/Win/install_flash_player_11_plugin_32bit.exe

  You must uninstall version 11.3 Flash.

  • http://helpx.Adobe.com/Flash-Player/KB/uninstall-Flash-Player-Windows.html

• video does not play on the internet

  Hey folks,.

  I was scratching my head trying to understand why this Flash video does not play.  I checked to make sure that it is in the correct format. I tried FLV and H.264 or who plays.  The custom play button appears, and the alpha goes to 0 when you click on it but the video does not play.  It works in the flash environment and on my desktop when I he falls into a shell of html.  Can someone tell me what I need to do to make this work?

  SEE THE VIDEO

  http://clienttestsite.X10.MX/beta/SWFs/managers.swf

  DOWNLOAD THE VIDEO

  http://clienttestsite.X10.MX/beta/SWFs/managers.fla

  You use the debug version of Flash. When you do, you will be able to se a security error:

  SecurityError: Error #2148: SWF file http://clienttestsite.x10.mx/beta/swfs/managers.swf cannot access local resource C:\Users\Demetrius McClain\Desktop\Value Insight\chevrolet\video.f4v. Only SWF files local local - with system files and trust can access local resources.
  at flash.net::NetStream/play()
  to fl.video::VideoPlayer /http://www.adobe.com/2007/flash/flvplayback/internal:_play)
  to fl.video::VideoPlayer /http://www.adobe.com/2007/flash/flvplayback/internal:_setUpStream)
  to fl.video::VideoPlayer /http://www.adobe.com/2007/flash/flvplayback/internal:_load)
  at fl.video::VideoPlayer/load()
  at fl.video::FLVPlayback/doContentPathConnect()

  Of course, you hard-coded video path to your local computer. Change that.

• I just finished making a video and went to look once more time to correct small sync and the video will not play!

  video will not play

  I have just made a video and went to look once more time to fix tiny desync and will not play the video! Help!

  Hi Tasha,

  1. you play the video in movie maker himself?

  2 operating system Windows after you?

  If you use Windows Live Director, you can post your query in the Windows Live Forum for assistance.

  Windows Live Support

• Can Windows Media Player XP play MTS file type? I tried, but the video does not play smoothly. Is this fix really?

  I tried, but the video does not play smoothly.  Is this fix really?

  There is a possibility that Windows Media Player could
  read the file if you rename the MTS to MPG or AVI.

  And/or...the suite of freeware Media Player can be
  worth a try.

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  Media Player Classic Home Cinema
  http://MajorGeeks.com/Media_Player_Classic_Home_Cinema_d6213.html
  (works on XP/Vista/7)
  (The name of the file to download is: "MPC - HomeCinema.1.5.2.3456.x 86 .exe ')

  If this fails, it may be worth trying to convert the MTS file
  WMV format:

  There are many converters available on the net... some
  free... some detail.

  The following freeware converters are a few examples:

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  (1) Sothink Free Video Converter
  http://www.Sothinkmedia.com/video-converter/
  (Windows XP / Vista / 7)

  You will need to unzip the file... or you could just drag
  the Setup.exe from the file out of the folder and drop it on your
  desktop and install from there.

  Once installed... Open Sothink and go to... Add the files button...
  Find and select the clips you want to convert.

  Next... in the encoding settings... Choose... Video credits.
  WMV - Windows Media Video (*.wmv).

  Choose an output folder and on the left, click on the button convert.

  You can experiment with other settings later but
  This should help you get started.

  (2) format Factory (freeware)
  http://www.videohelp.com/tools/Format_Factory
  (the 'direct link' is faster)
  (the file you want to download is: > FFSetup270.zip<>
  (FWIW... installation..., you can uncheck
  ('all' boxes on the last screen)
  (Windows XP / Vista / 7)

  First, you will need to decompress the file or just open the
  Drag FFSetup270.exe out of the folder
  and drop it on your desktop. To install left click.

  Next, after the download and installation of Format
  Factory... you can open the program and
  left click on the toolbar, the "Option" button and
  "Select an output folder to" / apply / OK.
  (this is where you find your files after they)
  are converted)

  Drag and drop your video clips on the main screen...

  Select "all to WMV" / OK...

  Click on... Beginning... in the toolbar...

  That should do it...

  Good luck...