Win 7 backup and restore, backup configuration does not work.

Win 7 Home Premium Backup and restore, backup configuration does not work. I tried "clean boot", turned off all non-Microsoft services, pc restarted, Setup backup does not always work. When I click on the configuration backup, just open a Windows Explorer window in the System 32 folder. That's all. What now?
Thank you
Mark

This problem is caused by a 3rd party shell extension. To identify the incriminated extension, use ShellExView.

"When you click on"Set up backup"or click on"Change settings"in Windows 7 backup and restore, nothing happens or open the System32 folder."
Follow method 2 in this page: http://windowsxp.mvps.org/slowrightclick.htm

Tags: Windows

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