Win 7 now fails Genuine Advantage test! Classified counterfeit

I bought a Lenovo X200s's with Windows 7 preinstalled direct and a Win 7 ca on that label.

Yesterday, I was informed that Win 7 is not authentic and that I'm a victim of counterfeiting.

I had just installed the latest updates of the system update Thinkvantage 4, including the update of the Intel chipset.

At one point, the machine had a service where the motherboard has been replaced but Windows is authentic since months since that. Support people we Tech 800-426-7378 were without help. They said they don't manage hardware issues.

So who can help? MSFT needs to work on the WGA system.

If you righclick "Computer" and select Properties, you should have an option at the bottom that is give you the opportunity to change the product or option key to activate Windows. The product key should be located on a sticker at the bottom of your computer. Try to enter this product key, and then try to activate Windows online. If the activation failure online, call the Microsoft activation service and explains that the motherboard was replaced and you cannot activate Windows. They should fix it so you can activate Windows. I've done this several times before and after 3 times a week with the same computer because the hardware failure/replacement. Not once did I knew that Microsoft asked questions or refused to fix it for me.

When you try to activate online and the activation failed online give you a list with the phone number to call Microsoft and should find one for your country.

Unless I'm mistaken, that Microsoft has released an update recently in order to better detect Windows that is not authentic and that could be the reason why your Windows suddenly changed to 'not real' even if it has been working well for some time after the replacement of the motherboard.

-gan

Tags: Lenovo Products

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