Win 7 updates fail with "unknown error."

Windows 7 (Sp 1) fails to update anything, including files I download and run (for example, IE 11) with "unknown error."  I try to run the update utility, and it is unable to find a problem or error reports 0 x 80070057.  Sometimes the IE 11 update report 9 59, but update does not install updates.  . Help, please.  I don't even know what information to include in this req

Please follow the following steps:

1. click on Start and type regedit, and then press enter.
2. navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate. Delete all values with this code 0 x 80070057.
3. restart the computer.

If it does not work, you can also reset the Windows Update components.

Let us know how it goes.

Tags: Windows

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    Note Windows 2000 does not list Cryptographic Services in the SERVICES Administration utility.

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    Note Skip this method if the operating system is Windows 2000.

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    1. Click Start, click run, type cmd, and then click OK.
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      Note On a Windows Vista-based computer, click Start, type cmd in the Search box and right-click on cmd.exe, and then click run as administrator.

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      regsvr32 /u cryptdlg.dll
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      Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file.

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      regsvr32 initpki.dll
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      regsvr32 rsaenh.dll
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      regsvr32 sccbase.dll
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      regsvr32 mssip32.dll
      regsvr32 cryptdlg.dll
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      Note If you are prompted, click OK .

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    output

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  • Click Next to start the Certificate Import Wizard.
  • Click place all certificates in the following store, and then click Browse.
  • Click approved publishers, and then click OK.
  • Click Next, click Finish, and then click OK.

    • Method 8: Check the status of all certificates in the certification path and import missing certificates or damaged from another computer to verify certificates in the path of certificate for a Windows or Internet Explorer product update, follow these steps: step 1: Verify Microsoft certificates

    1. In Internet Explorer, click on Toolsand then click Internet Options.
    2. On the content tab, click certificates.
    3. Certificate authorities roots of trust tab, double-click Microsoft Root Authority. If this certificate is missing, go to step 2.
    4. On the general tab, make sure that the dates valid from are 10/01/1997 to 12/31/2020.
    5. Under the Certificate path tab, verify that this certificate is OK appears under certificate status.
    6. Click OKand then double-click the NO LIABILITY ACCEPTED certificate.
    7. On the general tab, make sure that the dates valid from are 11/05/1997 to 01/07/2004.
    8. On the Certificate path tab, check whether the certificate has expired or is not yet valid or this certificate is OK appears under certificate status.

      Note Although this certificate is expired, the certificate will continue to work. The operating system may not work properly if the certificate is missing or revoked. For more information, click on the number below to view the article in the Microsoft Knowledge Base:

      293781 (http://support.microsoft.com/kb/293781/) Trusted certificate root that are required by Windows 2000, Windows XP and Windows Server 2003
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    10. On the general tab, make sure that the dates valid from are "23/02/1996-02/23/2006."
    11. Under the Certificate path tab, verify that this certificate is OK appears under certificate status.

      Note Although this certificate is expired, the certificate will continue to work. The operating system may not work properly if the certificate is missing or revoked. For more information, click on the number below to view the article in the Microsoft Knowledge Base:

    293781 (http://support.microsoft.com/kb/293781/) Trusted certificate root that are required by Windows 2000, Windows XP and Windows Server 2003
  • Click OK, and then double-click Thawte Timestamping CA.
  • On the general tab, make sure that the dates valid from are "31/12/1996 to 12/31/2020."
  • Under the Certificate path tab, verify that this certificate is OK appears under certificate status.

    • Step 2: Import the missing certificates or damaged if one or more of these certificates are missing or corrupted, export the missing certificates or damaged on another computer, and then install the certificates on your computer. To export certificates to another computer, follow these steps:

    1. In Internet Explorer, click on Toolsand then click Internet Options.
    2. On the content tab, click certificates.
    3. Certificate authorities roots of trust tab, click the certificate you want to export.
    4. Click export, and then follow the instructions to export the certificate as a DER encoded Binary x.509 (.) REB) file.
    5. Once the certificate file has been exported, copy it to the computer where you want to import.
    6. On the computer where you want to import the certificate, double-click the certificate.
    7. Click install Certificate, and then click Next.
    8. Click Finish, and then click OK.

    Method 9: Clear the temporary file and restart the hotfix installation or the installation of the service pack Note Skip this method if the operating system is Windows 2000.

    To clear the temporary file and restart the hotfix installation or the service pack installation, follow these steps:

    1. Remove all tmp*.cat of the following folders:

      systemroot\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}

      systemroot\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

    2. Delete all the kb*.cat files in the following folders:
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      % systemroot%\System32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}
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    4. At the command prompt, type the following commands. Press ENTER after each command.
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      net start cryptsvc
      output
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    Method 10: Empty the software distribution folder

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    Note On a Windows Vista-based computer, click Start, type services.msc in the Search box, click services.mscand then click run as administrator.

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  • Reduce the Services (local) window.
  • Select all the contents of the Windows distribution folder, and then delete them.

    Note By default, the Windows distribution folder is located in the folder drive: \Windows\SoftwareDistribution. In this place, the drive is a placeholder for the drive where Windows is installed.

  • Make sure that the Windows distribution folder is empty and enlarge the Services (local) window.
  • In the Services (Local) pane, click automatic updates, and then click Start.
  • Restart the computer, and then run Windows Update again.

    • Method 11: Perform an upgrade on site for more information about how to perform an upgrade on the spot, click on the number below to view the article in the Microsoft Knowledge Base:

    315341 (http://support.microsoft.com/kb/315341/) how to perform an upgrade on the spot (reinstallation) of Windows XP

    MORE INFORMATION

    For more information about a resolution that is intended for Windows 2000 only.
    For more information about a resolution that is intended for Windows 2000 only, click on the number below to view the article in the Microsoft Knowledge Base:

    281458 (http://support.microsoft.com/kb/281458/) error message when you install a service pack Windows 2000 or product update

    This problem has been reported to occur with the following updates:

    328310 (http://support.microsoft.com/kb/328310/) MS02-071: a failure in management of Windows WM_TIMER messages may allow elevation of privileges
    810565 (http://support.microsoft.com/kb/810565/) of the hyperlinks open in Internet Explorer instead of in default browser or Help and Support Center
    327979 (http://support.microsoft.com/kb/327979/) game stops responding (hangs) or when the introductory video is played
    322011 (http://support.microsoft.com/kb/322011/) you cannot preview a fax in the Fax Console
    811630 (http://support.microsoft.com/kb/811630/) HTML Help update to limit functionality when it is invoked with the window.showHelp method)
    810577 (http://support.microsoft.com/kb/810577/) MS03-005: a buffer uncontrolled in the Windows Redirector may allow elevation of privileges
    329441 (http://support.microsoft.com/kb/329441/) you cannot create a network connection after you restore Windows XP
    329170 (http://support.microsoft.com/kb/329170/) MS02-070: a flaw in SMB signing may permit group policy to change
    810833 (http://support.microsoft.com/kb/810833/) MS03-001: buffer uncontrolled in the Locator service may allow code to run

    For more information about configuring automatic updates in Windows XP, click on the number below to view the article in the Microsoft Knowledge Base:

    306525 (http://support.microsoft.com/kb/306525/) how to configure and use automatic updates in Windows XP

    Best regards, Sohail Patel "MCSE 2003 | ITILv3 | "A journey of a thousand miles begins with a first step."

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