Win 8: family safety Error Message

Have 3 computers of children that have been purchased with windows 8 is installed.

Eager to safety for the installation on each family.  Having the option of family safety is problem to work on two of them.

When you view the user account, it says family security is enabled; However, it is not.  When you try to view the available parameters for the family safety in these 2 accounts, I get an error message every time... "Cannot change the security for the family."

Tried to delete accounts, add, install a new one, etc.  Nothing works, still get the same results.

Spoke with MS tech support three times, no one can help me.  Someone had the same problem or advice on how to correct the problem?

Hi Cyndi,

Thanks for posting your query in Microsoft Community.

From the description of the problem you are facing problems with getting the option of parental control. To help you to propose measures to solve the problem, I would appreciate if you could answer the following questions:

1. are you logged as an administrator of the computer?

2 did you do changes on the computer before the show?

You can check the settings of UAC (User Account Control) If this is allowed, then try to disable the same and see if the problem still occurs. Follow these steps for the same thing:

a. press the Windows key and from the splash screen, type UAC and on the right.

b. click on settings and select change user account control settings and check here.

For more information, see these articles:

 

What are user account control settings?

http://Windows.Microsoft.com/en-us/Windows-8/What-are-UAC-settings

 

Keep your family safe

http://Windows.Microsoft.com/en-us/Windows-8/set-up-kids-accounts#1TC=T1

Hope this information helps. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

Tags: Windows

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