win xp sp2 does not stop

I have a laptop running win xp sp2 - for 6 years never had a problem - have avg 2012 and recently did avg can - but the computer does not stop and I didn't hold down the Start button - what is sp2 that is the problem? -If so, how do I get/install sp3? I'm not a whiz hardward.

Did you go to the Microsoft Update site? SP3 should be available and should have offered for a long time if you are automatic updates.

http://www.update.Microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us

Tags: Windows

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