Win32 application error message

I try to access the files through the office and installing new software and get the Win32 error message application not valid

Hi Diane,

1. what software are you trying to install?
2. you run 32-bit or 64-bit Windows?
3. are you able to install other programs?

This problem can occur if the installation of your program file is damaged (corrupted), or if you try to install the 64-bit on 32-bit Windows program.

Try these steps and check the result.
Step 1: Download the compatible program for your windows and install it.

Step 2: Run the disk cleanup tool to remove temporary files and install the software
a. see delete files using disk cleanup
b. install the software and check the result.

Step 3: Install the program as an administrator
a. right-click on the Setup file, and then click Properties.
b. click on the Compatibility tab.
c. under "Privilege level", select "run this program as an administrator".
d. click ok to apply the changes.
(e) open the file and follow the wizard to install the program.

For your reference:
1. see troubleshooting install or uninstall programs
2. see How to troubleshoot issues that may prevent a program to be installed correctly

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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