Window update problem (KB978380 & KB978382 getting error 646)

Similar Questions

• Windows Update does not work, get error 641, 80070641 and 8004FF01 on Vista Home Premium

  Windows Update does not work, get error 641, 80070641 and 8004FF01 on Vista Home Premium

  Hello!

  the mechanic system?
  It's what has helped us to

  Open Notepad.

  Copy the following into Notepad and save it as fixme.reg

     push all the files and then save it to your desktop.

  Windows Registry Editor Version 5.00

   

  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver]

  'DisplayName"="@%SystemRoot%\\system32\\msimsg.dll,-27 '.

  "ImagePath" = hex (2): 25, 00, 73, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 72, 00, 6f, 00, 6f, 00,------.

  74,00,25,00 5 C 00, 73, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 D, 00, 33, 00, 32, 00, 5 C, 00, 6 D,------.

  00,73,00,69,00,65,00,78,00,65,00,63,00,20,00, 2f, 56, 00, 00, 00, 00

  'Description"="@%SystemRoot%\\system32\\msimsg.dll,-32 '.

  "LocalSystem ObjectName"=""

  "ErrorControl" = DWORD: 00000001

  "Start" = dword:00000003

  'Type' = dword:00000010

  "DependOnService" = hex (7): 72, 00, 70, 00, 63, 00, 73, 00, 73, 00, 00, 00, 00, 00

  "ServiceSidType" = DWORD: 00000001

  "RequiredPrivileges" is hex (7): 53, 00, 65, 00, 54, 00, 63, 00 62 00, 50, 00, 72, 00, 69, 00, 76,------.

  00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 43, 00, 72, 00, 65, 00, 61, 00,------.

  74,00,65,00,50,00,61,00,67,00,65,00,66,00,69,00, 6 C, 00, 65, 00, 50, 00, 72, 00, 69,--------.

  00,76,00,69,00 6 c 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 4 c, 00, 6f 00, 63, 00,------.

  6B, 00, 4 d, 00, 65, 00, 6 d, 00, 6f, 00, 72, 00, 79, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c,

  00,65,00,67,00,65,00,00,00,53,00,65,00,49,00, 6F, 00, 63, 00, 72, 00, 65, 00, 61, 00,------.

  73,00,65,00,42,00,61,00,73,00,65,00,50,00,72,00,69,00, 6f, 00, 72, 00, 69, 00, 74,------.

  00,79,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00,------.

  65,00,43,00,72,00,65,00,61,00,74,00,65,00,50,00,65,00,72,00, 6 d, 00, 61, 00, 6e,------.

  00,65,00, 6F, 00, 74, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 C, 00, 65, 00, 67, 00, 65, 00,------.

  00,00,53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,00,69,00,76,00,69,------.

  00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 53, 00, 65, 00, 63, 00, 75, 00, 72, 00,------.

  69,00,74,00,79,00,50,00,72,00,69,00,76,00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00,------.

  00,53,00,65,00,43,00,68,00,61,00, 6F, 00, 00, 65, 67, 00, 4F, 00, 6f, 00, 00, 69, 74, 00,------.

  66,00,79,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53,------.

  00,65,00,50,00,72,00, 6f, 66, 00, 00, 69, 00, 6 c, 00, 65, 00, 53, 69, 00, 00, 6F, 00, 67, 00,------.

  6 c, 00, 65, 00, 50, 00, 72, 00, 6f, 00, 63, 00, 65, 00, 73, 00, 73, 00, 50, 00, 72, 00, 69, 00, 76,------.

  00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 49, 00, 6 D, 00, 00, 65, 70, 00,------.

  72,00,73,00, 6f, 00, 6F, 00, 61, 00, 74, 00, 65, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c,

  00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,------.

  47.00, 6 c, 00, 6f, 00, 62, 00, 61, 00, 6 c, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00, 65,.

  00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00, 6F, 00, 50, 00,------.

  72,00,69,00, 6 d, 00, 61, 00, 72, 00, 79, 00, 54, 00, 6f, 00, 6 b, 65, 00, 00, 6F, 00, 00, 50, 72,------.

  00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 52, 00, 65, 00,------.

  73,00,74,00, 6f, 00, 72, 00, 65, 50, 00, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00 65 00, 67,.

  00,65,00,00,00,53,00,65,00,49,00, 6F, 00, 63, 00, 72, 00, 65, 00, 61, 00, 73, 00, 65, 00,------.

  51,00,75,00, 6f, 00, 74, 00, 61, 50, 00, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00 65 00, 67,.

  00,65,00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00, 6f, 77, 00, 00, 6F, 00,------.

  50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 54,------.

  00,61,00, 6B, 00, 65, 00, 4f, 77, 00, 00, 6F, 00, 65, 72, 00, 00, 73, 00, 68, 00, 00, 69, 70, 00,------.

  50,00,72,00,69,00,76,00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 4 C,

  00, 6f, 00, 61, 00, 64, 00, 44, 00, 72, 00, 69, 00, 76, 00, 65, 00, 72, 00, 50, 00, 72, 00, 69, 00,------.

  76,00,69,00, 6 c, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 42, 00, 61, 00, 63, 00, 6 b------.

  00,75,00,70,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00,------.

  00.00

  "FailureActions" = hex: 84, 03, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 03, 00, 00, 00, 14, 00, 00,------.

  00,01,00,00,00, c0, d4, 01, 00, 01, 00, 00, 00, e0, 93, 04, 00, 00, 00, 00, 00, 00, 00, 00, 00

  Go to your desktop and double-click the file name fixme.reg

  Restart the PC and try to install the updates again

  or

  Click Start.

  Type regedit in the search field and press to enter.

  On the registry change windows click on file and select import.

  Navigate to the location where the fixme.reg file and select the file.

  Click ok on the windows screen once the registry is merged successfully.

  Restart computer and check if updates installs.

  * We had system mechanic and I uninstalled it since I discovered that it corrupted my windows installer.

  Hope this helps

  Microsoft KB article

  http://support.Microsoft.com/kb/2642495

  Thank you!

  Makoi

• I tried to do a Windows Update and I keep getting error 80070641 and 641 codes.

  Ive tried to do a Windows Update. 11 updates fail.
  I also tried to update Adobe Reader and it says that Windows Installer service could not be accessed. This can happen if windows install is not properly installed. I went through some forums support and found that the Windows Installer is not on my computer. I can't find the exact link to add it to my computer. I do not know why he is no longer on here. I've updated just find since I got the computer two years ago.
  I have Windows Vista Home Premium Service Pack 2.

  Any Suggestions for help?

  I suggest you follow the steps in the link below and check if it helps:

  How to resolve problems connecting to Windows Update or Microsoft Update

  >>

  UTC/GMT is 21:40 on Tuesday 5 June 2012

• Recently, I installed Microsoft Works 9, and now I have trouble to download the Windows Update update of security for Microsoft Works 9 (KB967044). I am getting error 646. What is a network problem? ___

  Recently, I installed Microsoft Works 9, and now I have trouble to download the Windows Update update of security for Microsoft Works 9 (KB967044). I am getting error 646. What is a network problem?
  I have also recently set up a wireless network.

  Hello

  Try this 1st to see if it helps, and it should:

  Description of the Patch registration cleanup tool
  http://support.Microsoft.com/kb/976220/

  ------------------------------------------------------

  If necessary :

  Try this - Panel - Windows Updates - on every update that will not be installed - click on the important updates
  or the update itself - double click a view more information (or click top then discovers on the right)

  Those who will take you to a page where you can download the update.

  Or go here and the KBxxxxxx number to download it.

  Download Center - mount the KBxxxxxx.

  Microsoft Download Center
  http://www.Microsoft.com/downloads/en/default.aspx

  Download - SAVE - go to where you put them - click on - RUN AS ADMIN

  Then you can right click on the update in the updates Windows and HIDE.

  If you get an error Installer install this version:

  Windows install 4.5 Redistributable
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

  ----------------------------------------------------

  Then run this:

  How to reset the Windows Update components? -a Mr Fixit
  http://support.Microsoft.com/kb/971058

  Description of the system for Windows Vista, Windows Server 2008, update tool and
  for Windows 7
  http://support.Microsoft.com/kb/947821

  ------------------------------------------------------------
  Because these are all Office updates you might get more information if necessary in the Agency of those groups that
  may have experienced the same problem.

  Office newsgroups
  http://www.Microsoft.com/Office/Community/en-us/FlyoutOverview.mspx

  Microsoft.public.office.misc discussions
  http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.Office.misc&cat=en_us_01cb749f-c998-4762-8099-df71793c11c7&lang=en&CR=us

  ------------------------------------------------------------

  If necessary you can incident free get reports however the above should take care of it for you.

  Windows updates - free Incident report

  Go here and click on-> Windows Update fails while searching, downloading or installation of updates
  http://support.Microsoft.com/GP/wusupport#tab3

  The security updates, you can get free support Incident report
  http://www.Microsoft.com/protect/resources/support.aspx

  I hope this helps and happy holidays!

  Rob - bicycle - Mark Twain said it is good.

• All of a sudden get error 646 when my computer tries to automatically install security updates.

  I'm getting error 646 when it's time for my computer automatically install updates on Microsoft Office Visio Viewer 2007 (KB973709 and 8 (KB973636) Microsoft works, so on, System (KB972581) 2007MicrosoftOfffice and a supplement 2007Microsoft Office System (KB974234))

  Hello

  Try this 1st to see if it helps, and it should:

  Description of the Patch registration cleanup tool
  http://support.Microsoft.com/kb/976220/

  ------------------------------------------------------

  If necessary :

  Try this - Panel - Windows Updates - on every update that will not be installed - click on the important updates
  or the update itself - double click a view more information (or click top then discovers on the right)

  Those who will take you to a page where you can download the update.

  Or go here and the KBxxxxxx number to download it.

  Download Center - mount the KBxxxxxx.

  Microsoft Download Center
  http://www.Microsoft.com/downloads/en/default.aspx

  Download - SAVE - go to where you put them - click on - RUN AS ADMIN

  Then you can right click on the update in the updates Windows and HIDE.

  If you get an error Installer install this version:

  Windows install 4.5 Redistributable
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

  ----------------------------------------------------

  Then run this:

  How to reset the Windows Update components? -a Mr Fixit
  http://support.Microsoft.com/kb/971058

  Description of the system for Windows Vista, Windows Server 2008, update tool and
  for Windows 7
  http://support.Microsoft.com/kb/947821

  ------------------------------------------------------------
  Because these are all Office updates you might get more information if necessary in the Agency of those groups that
  may have experienced the same problem.

  Office newsgroups
  http://www.Microsoft.com/Office/Community/en-us/FlyoutOverview.mspx

  Microsoft.public.office.misc discussions
  http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.Office.misc&cat=en_us_01cb749f-c998-4762-8099-df71793c11c7&lang=en&CR=us

  ------------------------------------------------------------

  If necessary you can incident free get reports however the above should take care of it for you.

  Windows updates - free Incident report

  Go here and click on-> Windows Update fails while searching, downloading or installation of updates
  http://support.Microsoft.com/GP/wusupport#tab3

  The security updates, you can get free support Incident report
  http://www.Microsoft.com/protect/resources/support.aspx

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• I CAN'T INSTALL WINDOWS UPDATE (IMPORTANT) KB2761494 AND GET 80073AA2 ERROR CODE

  • I CAN'T INSTALL WINDOWS UPDATE (IMPORTANT) KB2761494 AND GET 80073AA2 ERROR CODE.   THIS HAPPENED SEVERAL WEEKS
  • THANK YOU, MARK SZYMANSKI
    

  Hi Mark,

  Thanks for posting your question in the Microsoft Community.

  I understand that you can not install Windows update to KB2761494 with error code 80073AA2. Correct me if I'm wrong.

  I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

  To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:

  1. is the specific question for the individual or all of the updates?

  2. did you of recent changes made to your computer before the show?

  Please follow the methods and mark the question below:

  Method 1:

   

  You need perform a clean boot to prevent any third party conflicting application from interfering with your computer and try to install the updates.

  To put the computer in a clean boot state, you must follow the steps in the article mentioned below and check with the question.

  How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8:
  http://support.Microsoft.com/kb/929135

  Note: You must follow step 3 of the article mentioned above to recover your computer to a Normal startup after you complete all the steps.

   

  Method 2:

   

  Manually install the update from the link below.

   

  Framework for drivers Windows version 1.11 cumulative update for Windows Vista and Windows Server 2008:

  http://support.Microsoft.com/kb/2761494

   

  Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up the registry, click on the number below to view the article in the Microsoft Knowledge Base:

   

   

  http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

   

   

  Your response is very important for us to ensure a proper resolution. Please get back to us to help you accordingly.

• KB2676562 error 80070490 Windows update problem

  original title: Windows Update problem

  I'm unable to install the "Security Update for Windows Vista (KB2676562)."  I get the error "80070490."   I tried everything, including the "fix for Windows (KB947821)" and "Automatic troubleshooting" that incorrectly shows that the problem has been corrected.

  I'm unable to install the "Security Update for Windows Vista (KB2676562)."  I get the error "80070490."   I tried everything, including the "fix for Windows (KB947821)" and "Automatic troubleshooting" that incorrectly shows that the problem has been corrected.

  Have you tried everything in this article: http://support.microsoft.com/kb/958044

  Method 1: run (Checksur.exe) system update readiness tool

  If this method does not resolve the problem, go to method 2.

  Method 2: perform a Windows repair installation

• Having problem installing Windows Vista Sp2, I keep getting error 0x800B0100

  original title: HELP! Having problem installing Windows Vista Sp2, I keep getting error 0x800B0100

  My checksur.log said

  =================================

  Preparation of control system was updated.

  Binary version 6.0.6002.22441

  Version 9.0 package

  2011-06-29 15:32

  Checking Windows Service Packages

  Checking of manifests package and catalogs

  (f) CBS MUM corrupt 0x800F0900 servicing\Packages\Package_4_for_KB948610~31bf3856ad364e35~x86~~6.0.6001.2123.mum line 1110: nam

  Checking package Watchlist

  Watchlist checking

  Checking packages

  Control components store

  Hello

  These should help to resolve the problem:

  How to fix Windows Vista error 800b0100 update
  http://www.SimpleHelp.NET/2008/07/06/how-to-resolve-Windows-Vista-update-error-800b0100/

  Error Code 800b0100 in Windows Update
  http://www.instantvista.com/800B0100.html

  Error message when you try to use Microsoft Update or Windows Update Web sites to install
  updates: "0x800B0100.
  http://support.Microsoft.com/kb/956702
  How to reset the Windows Update components? -a Mr Fixit
  http://support.Microsoft.com/kb/971058

  Description of the system for Windows Vista, Windows Server 2008, update tool and
  for Windows 7
  http://support.Microsoft.com/kb/947821

  ==========================================================================

  How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues
  http://support.Microsoft.com/kb/947366

  You select Download - SAVE? After download go where you put it and right click
  on and RUN as administrator.

  Download Service Pack 2 x 86 32 bit
  http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=891ab806-2431-4D00-afa3-99ff6f22448d & displaylang = in

  Download Service Pack 2 x 64 64-bit
  http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=8ad69826-03d4-488C-8f26-074800c55bc3 & displaylang = in

  Create a new ADMIN account with your password - same then REBOOT (do not logoff) and
  log on to the new account and try the download.

  How to obtain the latest Windows Vista service pack
  http://support.Microsoft.com/kb/935791/

  Service Pack Center
  http://Windows.Microsoft.com/en-us/Windows/downloads/service-packs

  ================================================================

  If necessary, you can get free reports of incidents however generally above allows to solve this problem.

  Windows updates - free Incident report

  Go here and click on-> Windows Update fails while searching, downloading or installation of updates
  http://support.Microsoft.com/GP/wusupport#tab3

  The security updates, you can get free support Incident report
  http://www.Microsoft.com/protect/resources/support.aspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• He cannot get set Windows Update to download. Receive error code 80072EFE?

  Original title: Carol

  He cannot get set Windows Update to download. Receive error code 80072EFE.

  https://support.Microsoft.com/en-AU/KB/818018/en-AU how to troubleshoot problems connecting to Windows Update or Microsoft Update

  Do not trust article on the fixit.

• Error 0 x 80070057 from Windows Update problems

  I have a HP TouchSmart all-in-one desk top 610-1130y 64-bit, and I was getting an error code after troubleshooting as 0 x 80070057 (2016-04-15-T-08_56_16A) no fixed.  Now, I get the Windows Update error: (2016-04-15-T-10_169_29A) no fixed.  This is after I do the troubleshooting.

  Now, every time when the computer shuts down or restarts, I recheck Windows Update, and it provides get updates: NEVER checked updates: NEVER do a BIG RED X.

  Am I missing something?  Everything in windows is defined as recommended, and as I mentioned in a previous post, I had downloaded Chrome, and that's when everything with Windows has started, so I uninstalled it, but now I can't seem to get the update from my window towards works well as it always has.

  Help, please! I'm sure that you here that much, but I am frustrated, as I have done restorations, Mr. Fix It and troubleshooting which fixed everything except what he said above.

  In addition, there are many in my history seen as pending or failed and some installed, but others do not?

  I'm confused?

  Sincerely,

  Sammi07

  Hey Sammi,
  Welcome to the Microsoft community. Sorry for the delay in responding.
  Please follow the steps in this article and check if that helps.
  You cannot install updates in Windows Vista

  (Method 4: run (CheckSur.exe) system update readiness tool)

  Hope this helps and let us know if you need more assistance. We will be happy to help you.

• Error Windows Update problem "don't shut down your computer updates being configured"

  OT: Windows Update problem.

  Why should I continue to get the message ' don't shut down your computer updates being configured "where all the updates seem to have been installed?

  Start here (ignore the title): http://support.microsoft.com/kb/949358

• Code 8024200 D Windows Update has encountered an unknown error. I get this message for both updates and windows failed to install.

  Code 8024200 D Windows Update has encountered an unknown error.  I get this message for both updates and windows failed to install. Can someone help me?

  Hello SammyFlo,

  Take a look at the following thread:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-windows_update/getting-a-Windows-Update-error-80070490-when/1f53aa2e-238C-488C-a952-cef7c9b7cc87

  Let us know if that helps.

  Best regards

  Matthew_Ha

• Windows updates impossible to check/download - error code: 80070005

  Hello

  my top of the laptop (Satellite Pro) has not downloaded or installed updates since January and it has not worked very well lately.
  When I click on "try again" on the Windows Update page, I just get the same error again and again.

  Website of help Windows says that it would be a problem with my computer as it came with Vista Home Basic already installed on it.

  Any help would be greatly appreicated!

  Hello!

  The search in the Microsoft Knowledge Base takes only a few minutes and so I founded this article:
  http://support.Microsoft.com/kb/883825/

  It s not the same error that you have, but to resolve the problem, you must disable the antivirus and perhaps also the firewall.
  Check it!

  Good bye

• Windows Update problem

  I put my windows 7 update and install updates automatically, but windows cannot update. Just errors
  1 - "code 800F081F Windows Update has encountered an unknown error."
  2. "code 8024200d Windows Update has encountered an error unknown."

  Hi Jan11b,

  First thing I would say is to try to install the updates manually and see if you can get the updates without problems.

  Another common solution that said to other users who have solved the question turn off user account control, then run with updates.

  The link below to turn off user account control access.

  http://Windows.Microsoft.com/en-us/Windows7/turn-user-account-control-on-or-off

  We recommend that you leave UAC to help your computer course. So make sure that you enable the feature after the updates.

  Let us know if this has not solved the problem and we will see what can be done better.

  Concerning
  Varun j: MICROSOFT SUPPORT
  Visit our Microsoft answers feedback Forum
  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and tell us what you think

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Microsoft Windows Update Web site "encounters an error" and stops whenever I run the update.

  I got 'Factory Restore' from my PC, so I don't know I have re-installed Windows XP needs a LOT of updates, but whenever I visit Microsoft Windows Update and it starts looking for updates, I need, it hangs, saying: the website has encountered an error.

  I've updated the IE6 from the IE8 recovery DVD, after reading that IE6 is no longer compatible with the Update Service, but the Windows Update problem persists.

  Thank you very much for your quick response.

  I have Win XP SP2, so I TRIED to install SP3, but it fails, saying the license / Digital Signature for the SP3 update is invalid.

  Help!

  Bob,

  Download the standalone SP3 installation program from here: http://www.microsoft.com/en-us/download/details.aspx?id=24

  You will see that it is described as being for IT and the developers, but it is no different than the same file that you can download from the Windows Update site (if you can get there).

  If after installing SP3, you still have a problem with Windows Update, run this Fixit:
  http://support.Microsoft.com/mats/windows_update/

  Failure to resolve the problem, use this one instead: http://support.microsoft.com/kb/822798/en-gb