Windows 10 ruined my hard drive

Last night, I tried to download windows 10. I have a version pre-installed Windows 7. I was told that I could get a free upgrade for windows 10. I clicked to start the download and went through the entire process until the very last section where it asks you the product key number. I put the number correctly but it says it's a mistake, however, he said I could jump so I clicked next and nothing at all. Now all I have is the blue screen with the box of product keys and the next button and I can not even click anything to get rid of it. I turned my pc market but I find myself on the same page. Now, I've lost all my documents, music, photos, etc. I put an old hard drive in my computer to use at the moment. Help!

Tony

Tell us the model of your PC /brand, and we can tell you how to trigger the factory restore.  Restore factory destroys all data on the disk.  So before do you the factory restore, find a friend who can temporarily install your old drive in an external USB connected hard drive enclosure.  Then, with this drive connected to another PC, you can access and copy data from it where ever you choose.

The tester for the Seagate drive is located at:

http://www.Seagate.com/ca/en/support/downloads/item/SeaTools-win-master/

If this drive is operational, it has the factory restore on it.  If you do not have a valid product key, it is the way to go.  Once you have the factory recovery is complete, you can then make a copy of the system image of the drive to an external drive or on a set of DVD + R (non - Rs).

Then you can delete the original disc, install a new one.  Then using a system repair CD, you can use it to restore the image as you did on the old drive to the new drive.

If you need more detailed instructions on all of this, just ask.

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