Windows 7 and Microsoft Wireless natural Multimedia keyboard

I have a Dell Studio XPS 435 t 64-bit computer using Windows 7 Home Premium.  I recently joined my natural Microsoft Wireless Multimedia keyboard with the usb key.  The keyboard works fine, except for the three buttons at the top left (My Documents, my pictures, and my music).  The close session button also does not work.  When I press on them, nothing happens.  On my old computer using Windows XP Multimedia, top left buttons open the corresponding files.

I have two questions.  First of all, is there anything I can do to get these four buttons to work once more?  And secondly, is there a way to reallocate what happens when I press the buttons?

Thank you in advance for your help!

Aaron to Chicago

Hi Aaron,

When the issue occurred?

I suggest that you follow all of the methods mentioned in the below article (Wherever applicable) and check if the problem persists.

Troubleshoot the incidents of the response to the mouse or wireless keyboard
http://support.Microsoft.com/kb/838398

Aziz Nadeem - Microsoft Support

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Tags: Windows

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