Windows 7 cannot send the print to the queue file

I just finished the upgrade to Windows 7 Home Premium 64-bit, and then I have updated software for my Photosmart D7160 using the full function driver.  Everything seems to have worked properly - until I try to print.  He always looks good, but there are always 0 in the queue.  It's like "you can't get there from here".   I need help, please

Maybe I can help you after all.  I got my printer to work - no. thanks to hp.

I decided to reinstall the driver, but with a difference.

They tell you to unplug the printer.  -Not good enough.

I unplugged then went into Windows and removed the material.

Then I went to my exe driver (previously downloaded and saved) and it started.

Do not select the option to add to the existing.

From there, it goes through all sorts of questions about what you want to do and warnings that this or that will not work if you delete everything that.

Since I'm dead in the water anyway who cares if something does not work.

The bottom line is - out every last file hp you can.

It is surprisingly long.  You can look at the files and registry entries and who knows what is happening there.

The last thing he says is that you have to restart your computer to get all this to take effect.

So I restarted and then was greeted with my office. -Nothing more. Any instruction from hp.  That's all.

So what is the "stupid thing to do" rule?  There "if something doesn't work try again", no?

So, I restarted my download recorded.

This time it came differently.

Instead of the questions "what do you want", he acted like I was a new customer and they were happy to see me.

He the driver installed, tells me how much hp is and works great.  Not a word about how much it is difficult to get help after the warranty.

In any case, I would like to know how it works for you.

I'm curious to see if my scanner will be problems when I start here.  Probably not because everything has been cleaned off the coast.

It would be nice if a tech support person would read this so they can update their instructions.

Tags: HP Printers

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