Windows 7 Home upgrade Vista Home Premium installation

After you run the compatibility test, I bought a new Windows 7 Home Premium, disabled all viruses or other programs of security and attempted to start the installation.  The initial 'investigation' indicates the presence of "PerfectDisk" which he said I had to uninstall before upgrade installation can begin.  However, I don't have this program on my computer, or anything related to defrag some defrag program that accompanies the computer HP G60 - I can't identify or remove if I wanted to.  I don't know yet how to disable (only can adjust daily/weekly/monthly sync settings, etc.) and do not know what is the name of the program.  All other programs seem to agree for installation to occur.  Is there a way around this problem, as the software will not attempt to load/upgrade as long as this "Perfect Disk" program is visible during the early investigation.

Ideas or suggestions?

Look under C:\Program Files and C:\Program Files (x 86) If you are running a 64-bit version of Windows Vista for all records related to the Raxco PerfectDisk, then delete.

https://support.Microsoft.com/en-us/KB/976552

Andre Da Costa.

Thanks for your very useful suggestions and stick with me on this issue.  I think it has now been resolved.  I saw another post about problems after installing Windows 7 as an upgrade to Vista and read setting up installation PerfectDisk maybe stay in Program files, after that the program is uninstalled.  So, I went to Program files and seen everyone without finding any PerfectDisk anywhere.  However, several years ago, I used PCMover and when I clicked on this program, three files Raxco were still present.  I have now deleted them and will continue the installation of Windows 7 now - that is why, one of these files must have included remnants of PerfectDisk or an earlier version of a defragmentation program.

So, let's see how the upgrade installation is progressing, but at least it is moved in front of the roadblock. »

Thanks for your help - invaluable for someone without experience.

JW

Tags: Windows

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