Windows 7 Pro is more authentic / can not activate after virus repair

I have a user who has a laptop with Windows 7 Pro on this subject. He had been in service for a few years with no problems until he got a nasty crypto virus. We were able to restore to a recovery point, but after that, it began to have "this copy of Windows is not genuine". The Windows OEM sticker on the bottom of the laptop is more readable, but its product key shows in the properties system (just not turn on). I even tried to change is a different product key Windows 7 Pro we have is not in use (but it does not work).

cmd > sfc/scannow not returned no errors/violations

Here are the results of diagnostic tests:

Diagnostic report (1.9.0027.0):

-----------------------------------------

Validation of Windows data-->

Validation code: 50

Code of Validation caching online: 0xc004c4a8

Windows product key: *-* - KHG3X - JMB6G-7CVCF

The Windows Product Key hash: xGMY + Ew0zO + PzihlBgDAkHcWxVc =

Windows product ID: 00371-OEM-9044495-99180

Windows Product ID Type: 3

Windows license Type: OEM System Builder

The Windows OS version: 6.1.7601.2.00010100.1.0.048

ID: {8B1BED97-3B05-40D3-95B3-2B39C1EF93C9} (1)

Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

Signed by: n/a, hr = 0 x 80070002

Product name: Windows 7 Professional

Architecture: 0 x 00000009

Build lab: 7601.win7sp1_gdr.160121 - 1718

TTS error:

Validation of diagnosis:

Resolution state: n/a

Given Vista WgaER-->

ThreatID (s): n/a, hr = 0 x 80070002

Version: N/a, hr = 0 x 80070002

Windows XP Notifications data-->

Cached result: n/a, hr = 0 x 80070002

File: No.

Version: N/a, hr = 0 x 80070002

WgaTray.exe signed by: n/a, hr = 0 x 80070002

WgaLogon.dll signed by: n/a, hr = 0 x 80070002

OGA Notifications data-->

Cached result: n/a, hr = 0 x 80070002

Version: N/a, hr = 0 x 80070002

OGAExec.exe signed by: n/a, hr = 0 x 80070002

OGAAddin.dll signed by: n/a, hr = 0 x 80070002

OGA data-->

Office status: 109 n/a

OGA Version: N/a, 0 x 80070002

Signed by: n/a, hr = 0 x 80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Data browser-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default browser: n/a, hr = 0 x 80070002

Download signed ActiveX controls: fast

Download unsigned ActiveX controls: disabled

Run ActiveX controls and plug-ins: allowed

Initialize and script ActiveX controls not marked as safe: disabled

Allow the Internet Explorer Webbrowser control scripts: disabled

Active scripting: allowed

Recognized ActiveX controls safe for scripting: allowed

Analysis of file data-->

Other data-->

Office details: {8B1BED97-3B05-40D3-95B3-2B39C1EF93C9}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-7CVCF00371-OEM-9044495-991803S-1-5-21-3880183284-1484164813-833090442AcerAspire V5-571Phoenix Technologies Ltd. V1.10. 20120608000000.000000 + 0005DC73A07018400FE04090409Eastern Standard Time(GMT-05:00)13ACRSYSACRPRDCT109

Content Spsys.log: 0 x 80070002

License data-->

The software licensing service version: 6.1.7601.17514

Name: Windows 7 Professional edition

Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP

Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf

ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00371-00180-444-999180-02-1033-7601.0000-0622016

Installation ID: 011970000321964923468051433710778873613154368265867316

Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial product key: 7CVCF

License status: Notification

Reason for the notification: 0xC004F200 (non-genuine).

Remaining Windows rearm count: 5

Trust time: 02/03/2016 08:18:17

Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: 0xC004C4A8

Beyond: 0 x 0000000000000000

Event timestamp: 12:7:2015 08:17

ActiveX: Registered, Version: 7.1.7600.16395

The admin service: recorded, Version: 7.1.7600.16395

Output beyond bitmask:

--> HWID data

Current Hash HWID: NAAAAAEAAQABAAEAAAACAAAABQABAAEAonZC1HhUxgToZ6R5HLzSTvD1AjV0DMANhlqWYw ==

Activation 1.0 data OEM-->

N/A

Activation 2.0 data OEM-->

BIOS valid for OA 2.0: Yes

Windows marker version: 0 x 20001

OEMID and OEMTableID consistent: Yes

BIOS information:

ACPI Table name OEMID value OEMTableID value

APIC ACRSYS ACRPRDCT

FACP ACRSYS ACRPRDCT

HPET ACRSYS ACRPRDCT

MCFG ACRSYS ACRPRDCT

SLIC ACRSYS ACRPRDCT

SSDT ACRSYS PtidDevc

ASF!                                     ACRSYS ACRPRDCT

FPDT ACRSYS ACRPRDCT

SSDT ACRSYS PtidDevc

SSDT ACRSYS PtidDevc

UEFI ACRSYS ACRPRDCT

UEFI ACRSYS ACRPRDCT

POAT ACRSYS ACRPRDCT

DMAR                                 INTEL                     SNB

UEFI ACRSYS ACRPRDCT

According to your report, you have licensed OEM System Builder installed, not an OEM SLP license that normally comes preinstalled on laptops as your Acer.

Try entering the following key:

YKHFT-KW986-GK4PY-FDWYH-7TP9F

Tags: Windows

Similar Questions

  • Can not activate after the factory restore

    Sir, some of the files in my windows vista is currupted and the service engineer recommended to reload vista. but, in doing so, my pre loaded original vista not be enabled. kindly help...

    How can I activate my original vista sp2

    Pankaj,

    Try the System File Checker tool

    How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista http://support.microsoft.com/kb/936212

    How to activate Windows Vista http://support.microsoft.com/kb/940315

  • Can not activate after the failure of the motherboard

    I bought a Windows version that can be installed on 3 computers. After TWO failures of motherboard, I can't activate Windows now. When I tried to activate via phone the automated message says that I already used the maximum number of computers for the key. It's very frustrating because I had a motherboard last less than a year and a second last only a month or two. Now, my system works great but I can't activate it. It's frustrating.

    Try the phone activation when you talk to a real person

    How to activate Windows 7 manually (activate by phone)

    1) click Start and in the search for box type: slui.exe 4

    (2) press the ENTER"" key.

    (3) select your "country" in the list.

    (4) choose the option "activate phone".

    5) stay on the phone (do not meet all the automatic guests) and wait for a person to help you with the activation.

    (6) explain your question clearly to the support person.

  • Can not activate after upgrading my motherboard

    I installed a new motherboard in my computer and I can't activate new vista

    Do you use an OEM license that was sold with the OEM hardware? in this case, the license was delivered to your old motherboard. "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

  • Windows 7 Pro 64-bit computer, can not change the sharing

    My problem is much more complicated, but I'll start with this simple question.

    While trying to see my Win 7 Pro from my Home of Win 7 32-bit laptop, I shared the C drive, the other car tie and users.

    All this while you are trying to use the Canon MP500 printer attached, also shared.

    I don't see the elements of theses on the laptop saying no permissions.

    They are on the same network of working group. Ping is OK.

    I can see all shared folders on the machine Win 7 Pro, as well on the Win 7 computer laptop and another XP machine.

    Now how the hell can I, for starters, unshare above.

    Win 7 Pro said, the help section, but I do not understand this, (using MS Explorer to get there) SEE MY OTHER SCREEN SHOT LOWER down

    YES, I know I'm on a working group, and that said home group, but surely. SOMEONE HELP. ? It's frustrating and c not easy. How do you get the new share with Menu?

    I see the screenshots do not work, but the part with tab on my 7 came with 'Advanced sharing' only.

    Hello Peterde,

    Thanks for the reply and sorry for the delay in response.

    If it is not necessary for you to share files on your computer with other users, disable file sharing.

    Otherwise, if you need to allow some users access to certain folders on your computer, you can configure permissions to allow sharing of files limited, protected by password.

    Disable file sharing

    1. On the Start menu, select Control Panel, and then click network and sharing Center.
    2. In the left panel, click on change sharing settings, advanced and then click the arrow next to home or work.
    3. Check the following settings:
      • Network discovery: Off
      • File and Printer Sharing: Off
      • Public folder sharing: Off
      • File sharing connections: use 128-bit encryption...
    4. Click on save changes.

    For more information, I would ask allows you to check the link provided below.

    http://TechNet.Microsoft.com/en-us/library/cc753475.aspx

    Hope the helps of information provided. Let us know in case you need more help.

  • Replacing hard drive and Windows 7 has been installed now can not activate

    Original title: WINDOWS 7 ULTIMATE

    Had to replace the hard drive on my desktop. A Windows Vista. Came back with Windows 7 Ultimate installed. Now I can't turn it on. As of just put Windows Vista on.

    Hello

    Here are the different methods to reinstall Vista. You cannot use the recovery Partition method because it should be replaced by the installation of Windows 7...

    There is no Windows Vista downloads available from Microsoft.

    You can contact your computer manufacturer and ask them to send you a set of recovery disks.

    They should do this for a small fee.

    To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

    You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

    How to change the Boot order in BIOS:

    http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

    "How to replace Microsoft software or hardware, order service packs and replace product manuals.

    http://support.Microsoft.com/kb/326246

    And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

    The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

    Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

    Ask them to the proper key sequence.

    Some manufacturers have more available Vista recovery disks.

    If this happens, you may need to try this instead:

    You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

    Other manufacturers recovery DVDs are should not be used for this purpose.

    And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

    Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

    "How to do a clean install and configure with a full Version of Vista '

    http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

    And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

    And phone Activation may be necessary when you use the above installation method.

    "How to activate Vista normally and by Activation of the phone '

    http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

    See you soon.

  • Windows defender has been disabled and can not activate

    Windows defender is off... try to market and waiting and a box that says time appears which can make

    If you have Microsoft Security Essentials, AVG, McAfee, Norton, etc. installed, they have a conflict with Windows Defender, or turn it off.

    Microsoft Security Essentials has its own integrated version of the defender and it automatically disables the version of Windows Vista defender.

    If it's not:

    http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Defender-on-or-off

    Turn Windows Defender on or off the information on the link above of Microsoft.

    Hope the above explains the common compatibility issues with Windows Defender and other security programs.

    See you soon.

    Mick Murphy - Microsoft partner

  • New OEM Windows Ultimate 64 bit SP1. but can not activate.

    Salvation;

    Have installed a Dell OEM W7 Ultimate 64-bit SP1 Version.   Here in Germany ANY OEM can be installed on ANY computer - regardless of manufacturing.  (law since 2000)  Activation failure.  Although the product key is correct - have checked with Keyfinder software - I get the message-"the product key you entered cannot be used to activate Windows on this computer.  The error code is 0 x C004C008 - checking out tells me that either the operating system has been installed on computers too or was reinstall on the same change computer - hardware computer - or transferred from another PC - NONE of these are correct in this instance.  The OS is new - has not been used - never been not installed on another machine - no material change - and not been reinstalled.

    What is the solution?  I tried using command prompt - correctly - installed product key but also the same error after installation!

    Could you link me to this law that allows the transfer of the OEM licenses?

    Have you tried to restart by phone?

    How to activate Windows 7 manually (activate by phone)
     
    1) click Start and in the search for box type: slui.exe 4
     
    (2) press the ENTER"" key.
     
    (3) select your "country" in the list.
     
    (4) choose the option "activate phone".
     
    (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
     
    (6) explain your problem clearly to the support person.
     
    http://support.Microsoft.com/kb/950929/en-us

  • Can not activate after installing a new motherboard under Windows 7 Ultimate

    Hello everyone I formatted my pc because I installed a new motherboard, now when I want to reactivate my window tells me that the product key cannot be used on this pc, my windows is 7 ultimate and not OEM

    You should follow the advice of André and use the phone activation method. There should be someone who speaks English to help you with the activation.

    Next time do not change the report, there is nothing in there that someone might use or rob you.

    Try activating the phone and after another report.

  • I think that my computer crashed. Microsoft word is gone and I can not activate my virus protection!

    I don't understand. I've been typing in microsoft word, and he just disappeared! I'm going to restore and quoted in the area as being deleted, so I go back to August 1 and restore and then it turns back on and try to put microsoft word and it says it can't because it can't find the file. Then I go in the microsoft security essentials antivirus I have and it won't come on either, says it does not. I have an icon on my desktop for google chrome and I click it and it says the same thing. Fortunately, I keep an additional internet browser so I could go to the line. I uninstall microsoft word completely because that annoying box keeps popping up on. So I try to uninstall security essentials and it says that it cannot do so, to install it again but when I try to do what it says I have to get rid of the old security essentials. In the middle of this chrome turns, but I don't know if the icon on my desktop will work or not and I don't know if I'm safe right now. That's happened? I tried everything to find microsoft word and he's not here.

    I have a windows XP and the computer is only two years old. This morning before all this happened, I uninstalled security essentials and put on a new one just if I have the updated version and it worked fine, and then all this happens. I will say also that for a while now my computer wanted to update microsoft Word 2003 but can never do. Does anyone know what I'm supposed to do now?

    Hi Jan. Welcome to MS responses.

    Here are the classic symptoms of malware. We will, first of all make sure that your computer is not infected.

    Click HERE. Download Malwarebytes. Update Malwarebytes and perform a scan.  Choose whether to remove anything found. Display the results in your answer.

  • Can not activate after motherboard change

    Change of motherboard even care. like an old, now windows wants to activate my product key. Typed in back lable of round numbers, but does not recognize the product key. This software has been installed at the factory of gateways.

    The problem is twofold.  First of all, the product key is already registered as being used (on the PC).  Second, the product key is associated with the mother and changing card that makes it seem like this is a new computer that you are trying to use the product key.  The solution is to activate manually.

    To activate manually, go to start, search, and type in slui 4 enter.  Enter your country and press Next.  You will be on a screen with a phone number and a bunch of codes below.  Dial the number and browse automatic guests until you get to a human being.  Have your handy product code because it will be asked.  Explain the situation, but it's the same PC and only installed on this PC.  They should give you a code to enter on this screen to activate Vista.

    I hope this helps (it should).

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Can not activate after reinstalling

    My HD failed in part freezing way often, I realized that the HD was the problem, then I saved most of the files in a portable H.D.and replaced the condemned H.D.on my laptop with a new and re - install windows, why can't use the same key?...

    He thinks that the key is already in use (on the old HD).  You have to manually enable.

    To activate manually, go to start, search, and type in slui 4 enter.  Enter your country and press Next.  You will be on a screen with a phone number and a bunch of codes below.  Dial the number and browse automatic guests until you get to a human being.  Have your handy product code because it will be asked.  Explain the situation, but it's the same PC and only installed on this PC.  They should give you a code to enter on this screen to activate Vista.

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Can not activate after reinstalling code 0xC004C008

    Hello

    I recently changed the motherboard in my computer because of the failure.  I reinstalled Win 7 and tried to start.  He failed online and phone support system could not unlock.  I use a key to upgrade of family 3 Pack that has never been installed on 3 computers.  I was under the impression that the rules of this East fell under the 'detail' and not OEM so that I can install it even if I changed the motherboard.

    Please let me know.

    Thank you

    John

    How to solve the error codes on Windows 7 0xC004C008 Activation of Volume
    http://Windows.Microsoft.com/en-us/Windows7/Windows-7-activation-error-0xC004C008

  • iPad can not activate after update 9.3 iOS. "Incorrect Apple ID" used message, when it obviously isn't

    After the update to iOS 9.3 my 2 Mini iPad fails to activate.

    I get the message 'wrong apple ID' all the time, even if its my correct apple ID, that works on iTunes and iCloud, etc..

    I tried the activation via iTunes recovery mode and DFU mode, but nothing helps. I do not think it's a problem of server activation, this looks more like a problem with activation ID.

    I also tried to remove the device from iCloud, remove the device to locate your iPhone and even changed my password Apple ID.

    Is this a possible iOS Malware hack "Keyraider"?

    It is more likely that it is a bug on the Apple name, given the large number of threads with people having the same problem. Especially people with older devices.

    You may only be stuck waiting for them to sort out if restore via iTunes did not work for you.

  • Can not activate after hardware upgrade

    I had to replace my motherboard and processor and windows now say that I need to activate my windows again. do I have to buy a new one yet?

    If your copy of Windows is a copy retail, no.  If it's an OEM copy, then Yes.  The life of OEM license and dies, with the motherboard - replaced the motherboard and the license is missing.

    writing in the new message: * e-mail address is removed from the privacy... *

    I had to replace my motherboard and processor and windows now say that I need to activate my windows again. do I have to buy a new one yet?

Maybe you are looking for