I think that my computer crashed. Microsoft word is gone and I can not activate my virus protection!

I don't understand. I've been typing in microsoft word, and he just disappeared! I'm going to restore and quoted in the area as being deleted, so I go back to August 1 and restore and then it turns back on and try to put microsoft word and it says it can't because it can't find the file. Then I go in the microsoft security essentials antivirus I have and it won't come on either, says it does not. I have an icon on my desktop for google chrome and I click it and it says the same thing. Fortunately, I keep an additional internet browser so I could go to the line. I uninstall microsoft word completely because that annoying box keeps popping up on. So I try to uninstall security essentials and it says that it cannot do so, to install it again but when I try to do what it says I have to get rid of the old security essentials. In the middle of this chrome turns, but I don't know if the icon on my desktop will work or not and I don't know if I'm safe right now. That's happened? I tried everything to find microsoft word and he's not here.

I have a windows XP and the computer is only two years old. This morning before all this happened, I uninstalled security essentials and put on a new one just if I have the updated version and it worked fine, and then all this happens. I will say also that for a while now my computer wanted to update microsoft Word 2003 but can never do. Does anyone know what I'm supposed to do now?

Hi Jan. Welcome to MS responses.

Here are the classic symptoms of malware. We will, first of all make sure that your computer is not infected.

Click HERE. Download Malwarebytes. Update Malwarebytes and perform a scan.  Choose whether to remove anything found. Display the results in your answer.

Tags: Windows

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