Windows 7 Professional freezes sometimes - same error message hangs too! Help!

Hello

Windows 7 Professional installed has been suspended or freezing occasionally in recent weeks and would appreciate advice on how to solve this problem.

Some additional details about my situation:

  • I've been using experienced PC (a HPw1907v with windows 7 Professional installed) for the last few months, but only the problem hanging or freezing in 3/4 weeks.
  • It doesn't seem to be common to the freezing episodes factors - sometimes I run a certain program - sometimes nothing at all.
  • When the PC crashes, I can not access the keyboard (Ctrl/alt/delete etc.) but audio will focus on the race.
  • The only way to get the PC going again is to pass the thing and the new (I know that's not good for the PC) and when the closing error screen appears it is often frozen (other than the countdown to numbers).
  • Sometimes I have to manually restart 2 or 3 times before Windows starts up again (in other words, it will restart but always show a frozen mouse).
  • I tried to install a Microsoft performance fix run and he seems to think there is a problem with programs running at startup-, but being not very PC to read and write, I'm not sure what programs to stop execution etc.
  • I already looked at several forum posts ""freezes"windows 7", but none of the other users problems exactly matches my problem.

Any advice for someone who doesn't know much about PCs would be greatly appreciated.

One final thought - I wonder if reinstalling Windows can fix it...

Thank you

D

Hello

This problem can occur because some third-party programs resulting in the issuance or the virus.

I suggest you try all the steps from the following link:

Crashes Windows or freezes
http://support.Microsoft.com/kb/2681286/en-us

Come back and let us know the State of the question, I'll be happy to help you. We, at tender Microsoft to excellence.

Tags: Windows

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