Windows 7 - set up a backup - error code: 80070422

Trying to make a backup for the first time on Windows 7 and get error code 80070422.

A run "sfc /verifynow" to check the file system and had no reported problems.

The following services are started:

COM event system + / start / automatic

DCOM Server process Launcher / start / automatic

Microsoft Software Shadow Copy Provider / start / manual

Remote procedure call (RPC) / start / automatic

RPC end point mapper / start / automatic

Shadow copy volume / start / manual

Windows backup / start / manual

Any thoughts on what to try next?

Thank you

Sherman

Hello Sherman,

Thanks for posting your question in the Microsoft Community. We are happy to help you.

To help you suggest several steps to solve the problem, I would appreciate it if you could answer the following questions:

  1. Do you take backup on an internal hard drive or an external drive?
  2. Significant changes were made to your computer before this problem?

In addition to all the services you mentioned, I suggest you to check and make sure that the following services are started and set to automatic.

Motor Service-level backup Windows Event Log & Task Scheduler

If the problem persists, try the following steps.

Step 1:

Try to take backup after you put your computer in a clean boot state, that State to the clean boot your system help determine if third party applications or startup items are causing the problem.

Perform a clean boot.

How to perform a clean boot in Windows

http://support.Microsoft.com/kb/929135

Note: After troubleshooting, consult this section «How to reset the computer to start normally after a boot minimum troubleshooting»

Step 2:

I would also say that you check your hard disk for errors.

Check a drive for errors
http://Windows.Microsoft.com/en-us/Windows7/check-a-drive-for-errors

Important: All performing hard disk the disk check if bad sectors are found on the disc hard when the disk check try to repair this area so all available data on this risk to be lost.

For more information, please visit the following links.

Backup and restore

http://Windows.Microsoft.com/en-us/Windows7/products/features/backup-and-restore

Backup and restore: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows/back-up-restore-FAQ#1TC=Windows-7

Come back and let us know the State of the question, I'll be happy to help you. We, at tender Microsoft to excellence.

Thank you.

Tags: Windows

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