Windows 8.1 does not as there is no cursor and the toolbar moves down

I just downloaded windows 8.1 64bitfor my PC I just built. It was working fine until I left it a little. Now there is no slider, and I can't do anything. Whenever I have click on or type, the toolbar moves a bit down. I tried Ctrl alt del, but it leads us to a green screen Uni (my windows color) and finally restarts to previous state to my frozen office. What should I do or is there some keys/commands should I press?

Hello

Please download MiniToolBox on your desktop, double-click it, select only the options below and press go. It will create a journal, please send the contents of it in your next reply.

  • Flush DNS
  • Reset of IE Proxy settings
  • Reset the FF Proxy settings
  • List of installed programs
  • List of Restore Points

Download CCleaner from here. Once installed, open it and head over to the Tools tab, and then select start. In the lower right corner, select Save in the text file and select a name for it. Open the saved document and display its content in your next reply. As-well as. Click the 'clean' tab, keep all the boxes to check it and press run cleaner.
 
Download Autoruns from here, save it to your desktop and then extract it. Double-click the extracted folder and navigate to autoruns, and double-click it. Select the file, save and replace the 'save as type' text file. Type a name for it, like Autoruns log, and then click Save. Please post its content in your next reply.
 
Run the System File Checker
http://support.Microsoft.com/kb/929833
 
Run the disk check
http://www.thewindowsclub.com/disk-error-checking-Windows-8
 
I also recommend that you run a scan with Malwarebytes Anti-Malware and AdwCleaner. If you have problems by the foregoing, I recommend to start in safe mode and try the steps.
  
Thank you
Party of Lighthouse

Tags: Windows

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