Windows 8 Blue error screen dump ntkrnlmp.exe

Hello.

I get a blue screen error whenever I start up my laptop, and then it restarts automatically.

This is the dump file.

Any help would be greatly appreciated.

Thank you.

The dump file is as follows:

Microsoft (R) Windows debug 6.2.9200.20512 AMD64 Version
Copyright (c) Microsoft Corporation. All rights reserved.

Loading dump file [C:\Windows\MEMORY. DMP]
The Bitmap core dump file: the single kernel address space is available

Symbol search path is: srv * c:\cache* http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9200 MP (4 procs) free x 64
Product: WinNt, suite: TerminalServer SingleUserTS
By: 9200.16864.amd64fre.win8_gdr.140309 - 1509
Computer name:
Core = 0xfffff803'3361 b 000 PsLoadedModuleList = 0xfffff803'338e7aa0
The debugging session: 08:37:08.266 Mar 5 August 2014 (UTC + 02:00)
System Uptime: 0 days 7:44:31.323
Loading the kernel symbols
...............................................................
................................................................
.....................
Loading user symbols

Loading unloaded module list
.......................
*******************************************************************************
*                                                                             *
* Bugcheck analysis *.
*                                                                             *
*******************************************************************************

Use! analyze - v to obtain detailed debugging information.

Error checking 7 a, {fffff6fc400bb600, ffffffffc00000c0, 16cd4cbe0, fffff880176c0000}

Probably caused by: ntkrnlmp.exe (nt! FNODOBFM: 'string' + 24e14)

Follow-up: MachineOwner
---------

3: kd >! analyze - v
*******************************************************************************
*                                                                             *
* Bugcheck analysis *.
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7A)
The requested page of kernel data could not be read in.  Usually caused by
a bad block in the disk controller or paging file error. See also
KERNEL_STACK_INPAGE_ERROR.
If the error status 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
This means that the disk subsystem has suffered a failure.
If the status of the error is 0xC000009A, it means the query failed because
a file system has failed to move forward.
Arguments:
Arg1: fffff6fc400bb600, type of lock which took place (1,2,3 or PTE address value)
Arg2: ffffffffc00000c0, error state (state code of e/s normally)
Arg3: 000000016cd4cbe0, the current process (virtual address for the lock type 3 or PTE)
Arg4: fffff880176c0000, virtual address that could not be paged in (or PTE contents if arg1 is a PTE address)

Debugging information:
------------------

Error_code: (NTSTATUS) 0xc00000c0 - El device exists.

BUGCHECK_STR: 0x7a_c00000c0

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

Nom_processus: System

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff803337301b6 to fffff80333675440

STACK_TEXT:
fffff880 '02d786e8 fffff803' 337301b 6: 0000007 a 00000000' fffff6fc '400bb600 ffffffff' c00000c0 00000001' 6cd4cbe0: nt! KeBugCheckEx
"fffff880 '02d786f0 fffff803' 336f1bb7: 00000000'00000002 fffff880 ' 02 d 78850 fffff803" 3396ca 80 fffff880'02 d 78840: nt! : FNODOBFM: 'string' + 0x24e14
fffff880 '02d787d0 fffff803' 336afdef: fffffa80'06fb0040 fffff803 '3396ca 80 00000000' c0033333 fffffa80' 06fb0140: nt! MiIssueHardFault + 0x1b7
fffff880 '02d788a0 fffff803' 33650f22: 00000000 00000001' fffffa80 '07621b 00 00000000 00000000' fffffa80' 07621b 02: nt! MmAccessFault + 0x81f
fffff880 '02d789e0 fffff803' 33655f4b: fffff803'338eed80 00000000'00000000 00000000'00000000 fffffa80'09181900: nt! MiInPageSingleKernelStack + 0x14e
fffff880 '02d78bb0 fffff803' 33647ff5: fffffa80'06fb0040 00000000'00000000 00000000'00000000 00000000'00000000: nt! KeSwapProcessOrStack + 0xb3
"fffff880'02d78c10 fffff803 336 CF 836: fffff803 ' 33913180 fffffa80 ' 06fb0040 fffff803 '3396 d 880 fffffa80' 070344 c 0: nt! PspSystemThreadStartup + 0 x 59
fffff880'02d78c60 00000000' 00000000: fffff880 '02 d 79000 fffff880' 02 d 73000 00000000'00000000 00000000'00000000: nt! KiStartSystemThread + 0x16

STACK_COMMAND: kb

FOLLOWUP_IP:
NT! : FNODOBFM: 'string' + 24e14
fffff803'337301 b 6 cc int 3

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt! : FNODOBFM: 'string' + 24e14

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

Nom_image: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 531d349d

BUCKET_ID_FUNC_OFFSET: 24e14

FAILURE_BUCKET_ID: 0x7a_c00000c0_nt! _ ?? _::FNODOBFM:_string_

BUCKET_ID: 0x7a_c00000c0_nt! _ ?? _::FNODOBFM:_string_

Follow-up: MachineOwner
---------

 We need the logfile itself (called DMP file) because they contain the only record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.
We prefer at least 2 DMP files to track trends and to confirm the cause.

Please follow our instructions to find and download the files, we need to help you fix your computer. They can be found at here

If you have any questions regarding the procedure, please ask


If you use the blue screen view, which has crashed, or a similar application, don't.  They are wrong at least as often they are correct

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    Updates to see if all drivers have been updated it. Other donor opportunities include the antivirus/anti-
    spyware/security programs.

    When you get to the pilot and sections of the memory of the troubleshooter check the following message to
    update drivers and memory test and then return to the troubleshooter if necessary.

    BCCode: 7F 0x0000007E

    Cause

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug control is a very common bug control. TO
    interpret, you must identify which exception has been generated.

    Common exception codes are:

    0xc0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation has occurred.
    For a complete list of exception codes, see the Ntstatus.h file located in the inc directory
    the Microsoft Windows Driver Kit (WDK).

    Solve the problem
    If you do not have to debug this problem, you must use certain basic troubleshooting techniques.

    Make sure you have enough disk space.
    If a driver is identified in the bug check message, disable the driver or check with the
    Reference of the manufacturer for driver updates.
    Try changing video cards.
    Check with your hardware vendor for updates to the BIOS.
    Disable the BIOS memory options such as implementing caching or shading.
    If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2
    (the address of the exception) must identify the driver or function that caused the problem.

    If the exception code 0 x 80000003 occurs, a hard-coded breakpoint or assertion was hit, but the system
    has been launched with the /nodebug switch... This problem should occur infrequently. If it occurs repeatedly,
    Make sure that a kernel debugger is connected and the system is booted with the/debug switch.

    In case of exception code 0 x 80000002, the trap frame provides additional information.

    If you do not know the specific cause of the exception, consider the following questions:

    Hardware incompatibility. Make sure all new hardware that is installed is listed in the
    List of Microsoft Windows Marketplace tested products.
    Service system or driver faulty device. A service driver or defective peripheral system can be
    responsible for this error. Hardware problems, such as the incompatibilities of the BIOS, memory, conflicts
    and IRQ conflicts can also generate this error.
    If a driver is listed by name in the bug check message, disable or remove that driver. Disable
    or remove drivers or services that have been recently added. If the error occurs during startup
    sequence and the system partition is formatted with the NTFS file system, you may be able to use safe
    Mode to rename or to delete the faulty driver. If the driver is used as part of the system startup procedure
    in Safe Mode, you must start the computer by using the Recovery Console to access the file.

    If the problem is associated with Win32k.sys, the source of the error may be a third remote
    control program. If this software is installed, you can remove the boot of the computer service
    by using the Recovery Console, and then by removing the offending system service file.

    Check the system log in Event Viewer for additional error messages that might help identify the
    device or the driver that generated the bug check 0x7E.

    You can also disable memory cache BIOS may try to resolve the error. You should also
    Run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system.
    For more information about these procedures, see the manual of your computer.

    The error that generates this message may occur after the first reboot during Windows Setup, or
    Once the installation is complete. A possible cause of the error is lack of disk space for installation and system
    BIOS incompatibilities. For problems during the installation of Windows that are associated with the absence of disc
    space, reduce the number of files on the disk drive hard target. Find and delete any temporary
    the files that you do not have to have files hidden Internet, backup application and .chk files files that
    contain fragments of file saved to disk scans. You can also use another hard drive with more drive
    free space for the installation. You can solve the problems of BIOS by upgrading the version of the system BIOS.

    BCCode: 7F 0x0000007E<-- read="">
    * 1141.html? order = votes http://www.faultwire.com/solutions-fatal_error/System-thread-exception-not-HANDLED-0x0000007E-

    -------------------------------------------------------------------------

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard event viewer
    Windows. TIP - Options - Advanced filter allows you to see a time rather
    of the entire file.

    http://www.NirSoft.NET/utils/my_event_viewer.html

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during ' blue screen of the.
    death ' crashes and displays information about all accidents of a table.
    Free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by drivers of old or damaged, in particular the video drivers
    However, there are other causes.

    You can do mode if necessary safe or the Vista DVD command prompt or
    Options recovery if your system is installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
    program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Does not work
    tell all possible driver issues).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Need help with the Blue error screen.

    I'm having problems with the Blue error screen at startup which said "less than or equal Driver_IRQL_not. He entered the State of memory dump & black screen after that.  Nothing was abnormal after checking all the drivers in windows 7 Edition Device Manager Home premium. I'm really lost as to what causes it? My computer is a toshiba satellite laptop computer P840 pourrait-someone ' a please advise me on this matter. Thanks in advance for your patience.

    Dear Zigzag3143,

    I finally managed to fix the problem by the chance. I had discovered that this problem was caused by the sypnatics of the laptop touchpad driver. Uninstalled A & reinstall it with the correct driver from the laptop manufacturer websites. Did not expect that it is the cause of all the problems. Thank you for your valuable advice.

  • my computer shuts down randomly and blue error screen "100000ea".

    Original title: my computer shuts down randomly and blue screen before closing down.

    my computer shuts down randomly and blue screen before closing down.

    the error message is generated after that reboot is:
    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    More information about the problem:
    BCCode: 100000ea
    BCP1: FFFFFA800826AA20
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Files helping to describe the problem:
    C:\Windows\Minidump\071512-98311-01.dmp
    C:\Users\Paras Desai\AppData\Local\Temp\WER-767228-0.sysdata.xml
    Read our privacy statement online:
    http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409
    If the online privacy statement is not available, please read our offline privacy statement:
    C:\Windows\system32\en-US\erofflps.txt

    Hello

    Blue error screen is mainly related to the driver problem. However, it might be also due to hardware problems. The blue screen error message may or may not contain useful information but the file record of emptying to the smallest set of useful information that may help identify why your computer behaves as such. You can read them by installing the Windows debugging tools and follow the instructions in this article.

    How read partial memory dump files that Windows creates for debugging:

     

    http://support.Microsoft.com/kb/315263

    Note: The article mentioned above also applies to Windows 7 full version.

    Or post the screenshot us for clarity on the issue.

    Consult the following link which contains information about how to download files mindump:

    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

     

     

     

     

    Method 1:

     

    Step 1: Start the computer in Mode safe.

    Reference:

    Start your computer in safe mode:

    http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

     

    Step 2: If you are not faced with the same problem in Mode without failure, you can do a clean boot to eliminate any influence from third parties.

    A clean boot allows you to check if startup item or services to third-party application is causing this issue.

    Reference:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:

    Note: When you're done to diagnose, follow step 7 in the article to start on normal startup.

    Method 2: This error could be due to bad video drivers, video card drivers updated on the Web site of the manufacturer.

    Reference:

    Updated a hardware driver that is not working properly

    http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

    Method 3: SFC scanner.

    Reference:

    System File Checker (SFC) scan will replace the missing or corrupted system files on your computer.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7:

  • When you start to print on the hp 6100 the computer stops and a blue error screen

    Starts to print on the hp 6100 the computer when to stop an a blue error screen appears, and the computer must be restarted? Help this is driving me nuts.

    Hi William,.

    Do you receive an error message or error code?

    Blue screen can be caused by hardware and software issues.

    Try the following and see if it helps.


    Method 1:

    Try to uninstall and reinstall the printer drivers and check if it helps.

    Uninstall a program: http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program

    Install a printer: http://windows.microsoft.com/en-in/windows7/install-a-printer

    Download HP drivers and software - specify product name


    Method 2:

    Refer to the steps in the following Microsoft article and check.

    Resolve stop (blue screen) errors in Windows 7:http://windows.microsoft.com/en-US/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

    Notes:

    Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

    When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

    Before you perform the upgrade on the spot, I would recommend you to back your files using windows backup.


    Note:
    I suggest you to provide us with the Mini Dump files to get a better understanding of the issue.

    Follow the steps to copy the contents of the minidump files:

    (a) copy the contents of \Windows\Minidump to another (temporary) location or anywhere on your machine.

    (b) zip copy.

    (c) attach ZIP archive to your message by using the button (attachments) "trombone".

    (d) please upload them to a service like Skydrive file sharing.

    You can view the following link to find out how to send the files minidump using Skydrive:

    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    Keep us informed on the status of the issue.

  • Satellite M30: Blue error screen - how to diagnose what it is?

    I have a hardware problem, but I'm not sure of the exact nature. Even if I look like the hard drive or something to communicate with her.
    About two weeks ago, I started to notice performance problems when loading something from the internal hard drive: overall function of the computer (such as the movement of the mouse, mp3 playback) became embarrassed when the hard drive was loading (economy was less of a problem).

    This was NOT the case when loading data or execution of programs from a disk usb external hard. Today, I got a blue screen informing me that this accident was probably due to new hardware or software, followed by a physical memory dump and a severe judgment. I restarted the computer, but had the same problem after the login screen.

    Trying to boot into safe mode does not work either and after some tests it never got to the login screen more - a few seconds after the beginning of boot there was a flash of a screen blue, followed by an immediate halt.
    In any case, I used the recovery dvd - rom product but the problem is still there, which means that I can start now but I get the same blue screen every hour at least (seems to correlate with usage).

    Instead of running off to buy a new hard drive I want to be sure this is the problem (alone), and not a problem of motherboard or what have you.

    Where my question: how I can diagnose what's wrong with my laptop?

    Hello

    Well, if you n t have no experience in hardware or laptops so it of not easy to locate the fault.
    As jmatthews says you can try to check the Blue error screen. If you google around you will find also information about this error massage.

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