Windows 8 machine cannot connect wireless canon Mp620

I have 3 laptops at home who can't connect to Canon MP620 printer scanner wireless.
One is a Windows 8 64 bit, ASUS computer laptop touchscreen. I can't go to the configuration of the wireless printer by putting in the IP adresss and he responds according to normal then the network connection is on and working. I can also connect via a 64-bit XP computer professional Dell and print any time the printer is on and close enough.

Thus, everything seem OK, I also downloaded the latest drivers from the website of canon, although everything it said to put in the correct web passwords to the printer (which is already working as stated above).

Other laptops are acutally my school for children books. What prevents the Canon MP620 connection and print seamlessly on the other 3 lappys and how can I solve this problem?

Hi Bryan,.

This problem can occur because of corrupt drivers, incompatible drivers, due to the printer settings, missing updates, and problems with the printer.

I suggest you try the procedure described in the article and see if it helps.

Solve printer problems
http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Check out the link for more information.

Add, view, and manage your devices and printers
http://Windows.Microsoft.com/en-us/Windows-8/install-view-manage-devices-Printers

Hope this information helps. Answer the post with an up-to-date issue report to help you further.

Tags: Windows

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