Windows 8 shows the other user when I start. How can I disable this?

When I start my computer, I get a screen that says the other user. I have to hit enter where the password should go and then I'll get the back button which will reveal my user account, but the other user account is listed next to it. I don't have an active guest account so I don't know what the other user account and I can't turn it off. I had my computer configured to just start up and go to my Start menu. I'm not sure but I think after an update to windows 8 a few weeks ago he has changed. I took the shot of what it looks like, but I'm not sure how to download on this forum. I looked to see if anyone else has had a similar problem, but I haven't seen any. Anyone know what is happening? Thank you

Hello

Before reinstalling the operating system, I suggest you update Windows 8. Check out the link to do so:
"How do I restore, refresh or reset your PC.
Read the sections "refresh your PC without affecting your files.
Note: The applications that came with your PC or you installed on Windows Store will be reinstalled, but all the apps you have installed other Web sites and DVD is deleted. Windows puts a list of applications on your desktop after you refresh your PC.
 

Please answer us with the status of this issue.

Tags: Windows

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