Windows 8 stuck on configuration of windows update. (at 13%)

Hello world

I bought 2 new laptops yesterday with 8 current running windows.

I get a disturbing problem with updates windows has automatically downloaded and then when the computer has restarted and then it stuck on 13%.

It is the screen I see.

Configuration of the windows updates

13% complete

Do not turn off your computer

It has restarted once during Setup and that I write a message displays that it has failed and will try again. ? ! ?

still stuck on 13%

didn't find anything on here or on google then maybe a very recent problem? Thank you



These are the problems


stuck at 13% not able to access safe mode and move is not out of the screen for more than an hour


stuck at 13% and able to access updates and safe mode back after 45 min.

Unfortunately, if you have the first problem that you are drunk, take it back to the shop!

For the second problem, there is a fix and its all down to your audio drivers. somehow the update was not compatible with some sound card drivers.

Here are the steps:

1. go in Control Panel

(on the startup type Control Panel)

2. click on system and security

3. click on system

4. click on Device Manager

Scroll down and click on sound, video and game controllers

I uninstalled and deleted IDT high definition audio CODEC

When does update and restart.

computer will bring up to 35% (in some places for example 15% its slow but not moving not on) and the attempt to restart, will be stuck on the screen so close power by pressing the power button and turn on.

This now restart the laptop and continue the configuration.

now, some people have had problems with windows 8 do not install the drivers that you have deleted from the system, everything you do is look on Google for the driver that you are looking for and then download and install.

and their you go, your computer is ready to use

Microsoft should have found this problem and maybe even because it is their own site in question.

more problems made me know!


Hey everybody

For those having problems with the stuck at 13%, go ahead and look at this article below and let us know how it turns out for you.

Solve problems installing KB2756872

Tags: Windows

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