Windows backup need CD/DVD drive to continue, even I had inserted the DVD

Windows continually gives this message, my dvd player also works very well, even, I inserted other DVDs. and my DVD is also very good, I had checked it in other laptops.

Please suggest me how to solve this problem!

Hello

Thanks for posting the question in Microsoft Answers.

I apologise for the inconvenience.

Please answer these questions:

1. do you have an option to cancel the backup?

2. what happens when you cancel the backup?

3. were there any changes made prior to this problem?

Looks like the backup is scheduled.

Disable the scheduled task, case and look for the question:

a. click the Start button, type taskschd.msc in the search box and press ENTER.

If you are prompted for an administrator password or a confirmation, type your password, or click on continue.

b. in the MMC snap-in Scheduler of tasks Microsoft Management Console (), expand Task Scheduler Library, expand Microsoft, expand Windows and then click Backup.

Note: If no backup job is scheduled, the backup folder Windows cannot display.

c. click on the scheduled task and then click Disable in the Actions pane.

Hope this information helps. Let us know if you need additional assistance. We are happy to help you.

Tags: Windows

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