Windows Call Center in Los Angeles called saying computer is infected

Similar Questions

• My Windows Media Center has completely disappeared from my computer. How can I rebooted / recover it?

  Help, please. AS SOON AS POSSIBLE. Thank you!

  Hi amg2001a,

  1. don't you make changes before the show?

  We see one of your son replied. Have you tried the steps in this post?

  We recommend that you try the steps mentioned by S.Sengupta in your first message and check the result. If the problem persists, try to restore the computer to an earlier time.
  See which is the system restore?

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Phone call from the Windows solution Center

  Original title: help

  I just got a phone call from Windows Solution Center in Los Angeles. They said that my computer is downloaded stuff that he planted. Windows, Microsoft does make calls like this? I hung up on them. If this is true I can get a number to transfer the call.

  On Friday, April 12, 2013 22:27:04 + 0000, kathleencampbell-buckner wrote:

  Original title: help

  I just got a phone call from Windows Solution Center in Los Angeles. They said that my computer is downloaded stuff that he planted. Windows, Microsoft does make calls like this?

  No!

  I hung up on them.

  Good! It's a scam and with various names and phone numbers, a
  It has become very common these days. See
  http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html

  In addition to their money get on your part to do anything of any value,
  If you leave them in your computer, which knows what losses they did are
  where confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.

  2. change all of your passwords, especially banks or other
  financial sites.

• Windows Media Center Guide does not correct list shows

  I use a Vista Home Premium, the other day I reformatted my computer because I had problems with it. everything went well and media center opens and works very well. However, it used correctly list indicated in the guide, no matter what I do, and it worked properly before the reformat. The channels are listed correctly, if TBS is supposed to be on channel 2, according to the guide, is, therefore, when I go to channel 2 I am indeed on TBS station, BUT even if the show is listed as 'Home' in the guide, which is in read mode is like Sienfeld or some other show. Even when I record programs when it starts recording it will tell me 'Reecording House' and when you go to channel his record some other show is apparently on at that time.

  I tried completely relative to the implementation of the centre, tried to re-do ads guide by using 3 or 4 different postcodes, tried to look in my BIOS to see if my system clock is off, I tried looking for an updated driver but can't find the Media Center or don't know what it's called , and nothing has worked so far.

  What is the problem with my Media Center? Is an off clock that actually play the shows at the wrong time? I've been home 3 days now so please if you know EXACTLY what is wrong just to give me a bunch of things to try, and I'll try them

  Thank you

  -Eric

  Hi eps3742,

  This can happen if the media center guide downloads information guide incorrect.
  I suggest that you try to re installation guide and download the guide for registration again and check if it works.

  To set up the Guide listings

  To find your favorite programs more easily, you can configure your Guide lists to match your local service provider's guide listings.
  1. on the Start screen, navigate to tasks, click settings, click TV, click Guide, and then click Set Up Guide ads.
  2. follow the instructions on the screen to configure the list of Guide for your region.

  If you are prompted to select a TV provider and you do not know which one to select, control a recent draft Bill or statement from your TV service provider to find the appropriate information.

  The providers listed in Windows Media Center vary according to the Postal Code or ZIP. If the supplier subscribe is not listed for the ZIP or the Postal Code entered, try entering local codes find the appropriate Guide listings.
  
  Check out the link for more information below.
  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-Guide-listings-for-use-in-Windows-Media-Center

  I would also say that you check if the time zone in windows is set correctly.

  http://Windows.Microsoft.com/en-us/Windows-Vista/set-the-clock

  If the previous step fails, then try to download the cumulative update of the Center media of the KB article below and check.
  
  June 2009 Cumulative Update for Media Center for Windows Vista
  http://support.Microsoft.com/kb/967632

  Troubleshoot Guide downloading problems in Windows Media Center
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-guide-downloading-problems-in-Windows-Media-Center

  I hope this helps!

  Halima S - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Vista / windows media center / missing mouse pointer

  Hi I recently bought vista Home premium v6.0.6002.2.2.0.768.3 and have all the updates.

  I have 2 similar problems.
  When I start windows media center I lose the mouse pointer and if I use alt - tab returns in other running programs such as office. so it seems only to be windows media center problem.
  to exit the program I have to ctrl-alt-del and use taskmanger to complete the process, but even if it works sometimes.

  I get a similar problem with other programs, especially when loading software.
  It was not to display the error on the top window or place an item in the taskbar.

  and I don't get to see if I minimize all other windows.

  It's on a laptop Acer 1810 entered t oem installed with vista home premium.

  radar888,
  The first thing you posted in the category Windows Update, but I moved this forum hardware and drivers.

  However, in safe mode, your computer starts with generic basic hardware drivers.  That's why it will give an error that your video card is not good enough for Media Center.  The fact that the mouse works properly in safe mode indicates that you have a driver problem.  I would update ALL your hardware drivers (video, sound, NETWORK, touchpad, etc...).  Then test the position of the mouse.  You can check with the Acer site for drivers.  You can check with the hardware manufacturer for the latest drivers for your video card.
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• How do you get the subtitles to work in Windows Media Center Netflix?

  I have Windows 7 64 Home Premium with Windows Media Center for a Home Theater Personal Computer.  I can watch Netflix streaming movies with subtitles using IE8 or IE9 and Silverlight, but may not know how to activate in Windows Media Center.  The always cheerful and almost all means useful Netflix Customer Service says only Microsoft can manage Netflix plugin for Windows Media Center issues.

  No support to do this from Microsoft, does anyone know how to do this?

  Hi keepitsimple.

  This feature is not currently supported in Netflix for Windows Media Center. If you want to apply, you can contact Netflix to let them know:
  http://www.Netflix.com/contactus?lnkctr=cuPh&show=true
  I hope this helps.

• Xbox 360 Windows Media Center Extender does not connect after upgrade to Windows 7

  Xbox 360 Extender worked fine on Vista Home Premium (32 bit). After the upgrade Windows 7 Home Premium (32 bit) on-site, when I turn on Xbox and the attempt to connect to Windows Media Center, you get an error saying unable to connect.

  Back on the Windows 7 PC, I see the mcx1 file it under the users folder. But when I got to the tools, it says no set Extender in place.

  Someone at - it suggestions on how to change settings in Windows 7 while the Xbox can connect?

  Just in case someone encounters this problem, here is what I did:

  1. reboot the Xbox until Windows Media Center connects.
  2. back to the PC. Start Windows Media Center.
  3. go into tasks > settings > Extender
  4. Select Xbox 360 Media Center, then delete.
  5 PC removes the old mcx1 folder used to use with Vista.
  6. start the Xbox, go to Windows Media Center
  7 write down the code on Xbox's 8-digit ' display
  8. on the PC, you will be prompted to set up the Xbox extender
  9 follow the instructions to enter 8 digit code
  10. new file will be created, mcx1-PCNAME.

  You're all set on 7.

• How to restore Windows Security Center Service

  Action Center request that I turn on windows service center, when I try it says that windows Security Center service is disabled.  The Windows Security Center does not appear in my list of programs.  I have windows 7.

  Click 'Start' / right click 'Computer', select 'manage '.

  In the maintenance window of the computer in the left pane, select "Services and Applications", in the drop-down list, select 'Services '.

  In the right pane scroll 'Security Center', the 'Startup Type' column must be set to: automatic (delayed start). If its not set correctly, then right click, select 'Properties' and in the tab "Général" set the "Startup Type" "automatic (delayed start), click 'Apply' and 'OK'."

  Now, restart your PC.

  J W Stuart: http://www.pagestart.com

• Wireless does not connect. Possible culprit Windows Mobility Center.

  I lost the signal on my laptop after I opened and had no connection available. Reader is up-to-date and that windows is unable to detect a problem. It runs at max power. So, I check the Windows Mobility Center. That is to say wireless is disabled. So it is not available for me to click on the button to turn it on. Why not? Select the card off and reactive then about five minutes later without success. any suggestions?

  Much appreciated,

  Tmapes

  On most laptops, wireless radio is a separate switch or a combination of "Fn" keys to enable or disable.  Consult the user manual of your laptop to see which control the wireless radio and make sure his tours on.
  
  HAL
  --
  HAL Hostetler, TCE
  Engineer senior/UPDATED--MS MVP-Print/Imaging - WA7BGX
  www.kvoa.com - KVOA television, Tucson, AZ.
  Live Hot Licks - www.badnewsbluesband.com

  "tmapes" wrote in message News: 7d63ebe4-5f79-4173-8873-9a01b1f7cc1e...

  I lost the signal on my laptop after I opened and had no connection available. Reader is up-to-date and that windows is unable to detect a problem. It runs at max power. So, I check the Windows Mobility Center. That is to say wireless is disabled. So it is not available for me to click on the button to turn it on. Why not? Select the card off and reactive then about five minutes later without success. any suggestions?

  Much appreciated,

  Tmapes

• Take control of Windows Media Center

  I have a Pavilion P6000 series model p6700z tour running Windows 7.  I don't know what I did but now Windows Media Center took over all programs on the computer.  When I start the computer it opens in Windows Media Center, if I click on one that Windows Media Center opens and not the program.  I tried to do a system restore, and which opens again is the Windows Media Center. It's all the computer don't then stay on media center to Windows. Antivirus programs are Windows Media Center also.  All icons on the desktop are icons of Windows Media Center.  Can someone please instruct me on how to get my computer back to normal.  I have no backup discs and have not all the disks for the software that came with the computer.  I bought the HP computer online, but no records have been included.  I can't read my email so I have to find a way to pass messages.  Please help me!  I hope that's all the information you need.  Thank you for your time.

  Maria

  Maria, welcome to the forum.

  I think you have a virus.  This is a program that can help you.  I installed it to make sure it's safe.

  If the program in the link doesn't help, I suggest to make a recovery of the system using this guide for you help.

  Please, click on "Thumbs Up +" if I helped you and click "Accept as Solution" If your problem is resolved.

• What do you do when everty time you access something need you for windows media center

  It started with microsoft. Whenever I tried to access my Microsoft pages it took me to windows media center. Now, everything is in the Center. The only way I can get online is through a back door. I tried to change the default values for the Center, but the only default parameters listed are the original ones.
  Windows Media Center has taken control of my computer. Help!

  From what you have stated above, I think that the file association for LNK files has been given misdirection to the Media Center. I've seen this happen when opening a program via a shortcut (for example. LNK file), you are asked what type of program to open it with. After selecting the Windows Media Center (or another program) via the Select a program from a list of programs installedand check always use the selected program to open this type of file (circled in red below), the document or program referenced by the shortcut of origin opens in Windows Media Center as it should.

  

  The problem is that now all shortcuts (for example. LNK files) on the desktop or in the browser will want to be opened by Windows Media Center and Windows Media Center icon to view the shortcut no matter what shortcut was originally intentioned to open. This is known as a file association and the default icon. The same condition can occur if you have performed these actions 'Open with' on one. JPG or even a. EXE, but the. LNK explanation is much more likely for the items on the desktop.

  The good news is that a small free utility was written to cancel the. LNK file association was created. There is also a registry hack to achieve, but I recommend the utility unAssoc for its ease of use. I used to send people on another site to download this utility, but this site has become confused with all the ads and fake download links. I put a copy on by SkyDrive own here.

  

  Just download, then use the utility to unassociate the. LNK files for the user or globally delete the file type and let windows rebuild a new default.

• Windows Media Center 7 (64-bit) falls down for TV Set Up

  We have recently installed a Ceton Infinitv Quad Tuner (and the latest updates and SW) for our Windows 7 Ultimate PC.  I followed previous forum advice and started the PC to the selective startup to isolate third-party issues, run the .net framework Cleanup tool, reinstalled the components needed .net framework (1.0, 1.1, 3.5, 3.5 SP1 and 4.0) and disabled MC Update.  None of them have worked.

  I get to the settings--> TV and Media Center menu crashes or TV---> Set Up TV Signal and Media Center crashes with a message 'Media Center' stopped working.  Other than this issue Media Center works very well.

  Any suggestions for how to deal with this?

  Hello

  You can try the following steps and check if it helps.

  Method 1:

  Try to uninstall and reinstall Windows Media Center:

  Step 1:

  Uninstall Windows Media center:

  a. go to start and in the search type 'Turn Windows has or not'.

  b. click on "Turn Windows features on or off".

  c. find multimedia and uncheck the brand in the face of Windows Media center.

  d. restart the computer

  Step 2:

  Reinstall Windows Media center:

  a. go to start and in the search type 'Turn Windows has or not'.

  b. click on "Turn Windows features on or off".

  c. find the multimedia functions and place a check mark in front of Windows Media center.

  d. restart the computer.

  Check out the link:

  Turn on or off Windows features

  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-features-on-or-off

  Method 2:

  Also try to update driver BIOS and graphics card to the latest version. You can check the manufacturer's Web site to do the same.

  Make sure you have the latest updates of Windows installed.

  You can also check if you get an error in Event Viewer about what is causing the problem.

  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Windows Media Center is Gone

  I have Windows Vista Ultimate and somehow windows media center has been deleted on my computer.  Is there anyway I can get windows media center or download without having to use my backup disks?

  There is also a fairly simple thing to check (and create a new user profile will not fix that):
  Media Center is activated?
  Open default programs (just type in the start menu), then click on "set program access and computer by default."
  Expand "Custom" and make sure that Windows Media Center is both (in the "choose a default media player" section), and the "Enable access to this program" box is checked.
  If it is there (but not checked), check the box and click OK.
  If it is there (and checked), uncheck the box, OK out, reboot.  Go back and box.  Work now?  (this step is rare to need to do, in my experience).
  If she is not there to be checked, post back with that info.

  HTH,
  Chris [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• WINDOWS MEDIA CENTER - WINDOWS 7 - COMPUTER CRASHES

  Whenever I turn on windows media center to watch live TV, after about 10 minutes of watching TV, my computer crashes / turns off.  I have to hold in the power button for a while turns back on after that is the case of the computer. I get no error message, it's just completely off / hangs the computer.

  Dell Inspiron Intel Core duo

  Windows 7 Home premium

   

  I got so sick of this, I spent the last few hours trying all sorts of things.

  This seems to have solved that problem.

  First of all, I went to my monitor of resources because of the above message on the video memory. I have never in line or running anything while I watched the live TV on windows media center. As I thought, everything was fine. I had a lot of resources free etc, but while watching I noticed my McAfee security software and decided to disable real-time scanning and firewall. (I never try to watch live TV on windows media center all in line.) I always turn off my network card when I'm not online anyway so felt ok with turning the firewall and scanning off.)

  And guess what! for the first time since I use Windows Media Center, it has not crashed my computer. So, it looks like Microsoft and McAfee need to understand this. I tested it several times and each time McAfee is on and working when turned off, it blocks. It will be a headache to have to remember to turn it on when I go online and off when I want to watch the tv media Center in windows.

  I suggest to have the people to do this step first before making do them all the steps you gave me above.  We hope to see some sort of update of Microsoft and McAfee for this question.

• "Windows services Centre" call saying to pay to get viruses fixed

  original title: Windows Service Center

  I got a phone call from a person by the name of David (talking about the India) who says it works from Windows to Bankstown Sydney Ausralia services center.  They told me I had a virus on my firewall and asked me to pay $80 .00AUD for the correction of a problem.  A week later the problem is still there and actually worse that originally.  No reception given and I asked one 2 times.

  Can you let me know if there is a place called Windows Service Centre in Sydney Australia.  They also ask to connect to teamviewer.com and a gentleman there called me after I had sent an email to complain about not receiving my payment.  The man said there is a scam going and they use his company called teamviewer.com

  Everyone has similar problems.  How can I get rid of spam

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  =================================================================================================

  You can report it to the center of internet crime complaint center if necessary

  http://www.ic3.gov/complaint/default.aspx

  Filing a complaint allows your complaint of information potentially be combined with other information from related discipline, which can lead to initiation or improvement of the investigation.

  
  

  Please contact the support of safety for the consumer, microsoft to help with the removal of virus

  https://consumersecuritysupport.Microsoft.com/

  =================================================================================================

  Avoid scams that use the Microsoft name fraudulently

  Cybercriminals often include the names of well-known companies, such as ours, in their scams. They think it will convince you to give them money or your personal information. While they usually use e-mail to you wrong, that they sometimes use the phone instead.

  Common scams that use the Microsoft name

  • "You have won the Microsoft Lottery"
  • Microsoft "requires credit card information to validate your copy of Windows.
  • Microsoft sends unsolicited e-mail with attached security updates
  • A person of "Microsoft Support" calls to fix your computer

  Avoid these dangerous hoaxes

  We do not send unsolicited e-mail or make unsolicited telephone calls asking for personal information or financial or repair your computer.

  If you receive an unsolicited e-mail or phone call which is supposed to be from Microsoft, and request that you send personal information or click on the links,delete the email or hang up the phone .

  You did not win the "Microsoft Lottery".

  Microsoft customers are often the target of a scam that uses e-mail messages falsely promising money. Victims receive messages saying: 'You have won the Microsoft Lottery!' There is no Microsoft Lottery. Delete the message.

  If you have lost money to this scam, report it . You can also send the police report to Microsoft and we will use it to help law enforcement catch criminals who send these e-mails.

  For more information, see Microsoft report fraud Lottery . To protect yourself against these e-mail hoaxes, you can use the same general orientation you use to protect yourself from phishing scams to protect you from these e-mail hoaxes.

  Microsoft do not ask for credit card information to validate your copy of Windows

  We require that your copy of Windows is legitimate before you can obtain programs from the Microsoft Download Center and to receive software updates from Microsoft Update . Our online process that performs this validation is called the Genuine Advantage Program. at no time during the validation process we request your credit card information.

  In fact, we collect any information that can be used to identify you, such as your name, e-mail address or other personal information.

  For more information, read the Microsoft Genuine Advantage Privacy . To learn more about the program in general, see genuine Microsoft software .

  Microsoft sends no communication unsolicited on security updates

  When we publish information about a security software update or security incident, send us e-mail messages only to subscribers of our security communications program.

  Unfortunately, Cybercriminals have benefited from this program. They sent fake security messages that appear to come from Microsoft. Some messages to attract the recipients to Web sites to download spyware or other malicious software. Others include an attachment that contains a virus . Delete the message. Do not open the attachment.

  Legitimate security communications from Microsoft

  • Legitimate communications do not include software updates as attachments. We never attach software updates to our security communications. On the contrary, we refer customers to our Web site for more information on the update or the software security incident.
  • Legitimate communications are also on our websites. If we provide information about a security update, you can also find this information on our Web sites.

  If this post can help solve your problem, please click the 'Mark as answer"If you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.