Windows cannot start this hardware legacy

Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

NEC DV - 5800A and NEC NR-7900

Reference Dell Demension 4300

Windows XP Professional

Message edited by cag104 on 04/13/2008 15:35

Tags: Dell Drives

Similar Questions

  • CD/DVGW SN - S082D question - Windows cannot start this hardware device Code 19

    I've had my laptop for a little over a year now and it's had its fair share of problems, which most is repairable or there is a solution.
    Earlier today, I inserted a disc in the drive and tried it opens, went into "My Computer" and find the disk was not displayed.

    It's happened a couple times and a simple reboot fixes the problem.
    I rebooted twice and this time, that the problem was not fixed, after going in 'Device Manager', I found there was a problem with the device and he gave me the following error message

    "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

    Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available. »

    As usual "search for the solutions" is useless and doesn't return any results.
    Thanks in advance for any response.

    Some info that may help
    OS: Windows Vista editions Home Premium
    Laptop model / number: Medion MD 98300
    DVD drive: TSSTCorp CD/DVD W SN-S082D ATA Device

    Thank you

    First of all, I wonder why you post this here in the Toshiba forum if you don t have a Toshiba laptop
    It's a little strange for me... anyway I'll try to help you.

    It seems that the registry keys are corrupt and so your CD/DVD drive does not work properly.

    Just try the proposed solution mentioned here in the doc of Microsoft:
    http://support.Microsoft.com/kb/270008/en-us

    Good luck

  • mouse works does not, his hang.its showing me the error like this. "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged (code 19).

    I recently installed a graphics card for GTA 4, his work properly.bt yesterday my screen crashed it mean clear.when I started in safe mode then it is appeared correct.afterwords all of a sudden my mouse kick & stopped then I uninstalled graphic card.cause of this my connection net failed.plz help me & give me good solution.i have window xp.

    Hi DineshKaria,

    This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey.
     
    Follow the suggestion in the article given below for code 19 and check if the problem is resolved.
     
    Additional reference on:
  • DVD/CD Rom error: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19).

    Original title: CD-ROM/DVD-Rom problems

    My CD-ROM/DVD-Rom drive does not work when I check the system, I get the following message "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19). "How to solve this problem?  Thank you in advance.

    Try following the steps under "Windows 7 or Windows Vista" in the MS KB article:

    http://support.Microsoft.com/kb/982116

    These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.

    Create a System Restore Point beforehand and restart the computer later.

  • HL-DT-ST DVDRAM GSA - T10N ATA Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

    Hello

    My DVD/RW drive stopped responding on my Acer Aspire laptop computer 4510Z I checked the Device Manager which is gives the following error message:

    Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.

    I solve this error so far achieved the following without success:

    -Checked for solutions using the button below the error message
    -Scanned for hardware changes
    -Used Microsoft Automated Troubleshooting Service (SMAT)
    -Created the cdfix.reg file, it has added to the registry and restarted the computer

    I would be so gratefull for any help anyone can offer.

    Darylandgoats

    Hello

    I oddly found the solution to my problem while browsing through the suggestions of SpritX at the following link: http://forums.techarena.in/vista-help/771598.htm

    Here is the solution I implemented and now my drive works perfectly:

    RESOLUTION
    Warning serious problems might occur if you modify the registry incorrectly by using the registry editor or by using another method. These problems may require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

    To resolve this problem, remove the affected filter drivers. To do this, follow these steps: 1. Click Start, type regedit in the search box, and then click regedit in the list programs.

    If you are prompted for an administrator password or a confirmation, type your password, or click on continue.
    2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
    Be careful it can be many instances of the registry subkey that is mentioned in step 2. You must ensure that you are in the appropriate registry subkey before modifying the UpperFilters and LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the default data value is the CD-ROM/DVD-ROM and the class data value is CDROM.
    3. in the right pane, click UpperFilters, and then click on remove.
    4. click on Yes to confirm the deletion of the UpperFilters registry entry.
    5. in the right pane, click LowerFilters, and then click on remove.
    6. click on Yes to confirm the deletion of the LowerFilters registry entry.
    7. exit the registry editor and then restart the computer.
    Note When you delete the UpperFilters registry entry and the LowerFilters registry entry, you may lose functionality in certain programs such as CD recording programs. In this scenario, you must reinstall all of the programs involved. If the problem persists, contact the program vendor to determine if an update is available for the program.

    For information about how to contact computer software vendors, click the number in the following list to view the article in the Microsoft Knowledge Base:
    65416 (http://support.microsoft.com/kb/65416/) hardware and software contact information, A - K

    60781 (http://support.microsoft.com/kb/60781/) hardware and software details, L.-P.

    60782 (http://support.microsoft.com/kb/60782/) hardware and software contact information, Q - Z

    Thank you!

  • Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

    My DVD RW drive, Optiarc AD7530B has stopped working. I get this error message in Device Manager:

    "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

    Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available. »

    Verification of the solution does not anywhere - thanks Microsoft!

    Anyone know if there is a resolution to this?  The car was working fine so it must be one of these "Windows Updates" which does its magic.

    Hello

    Check these for the good info on CD/DVD - maybe someone with the same unit can give you all the
    correct the registry settings to try. And the drive could be bad.

    CD/DVD units
    http://www.myce.com/storage/

    Forums - a lot of expert real help
    http://Club.myce.com/
    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • Error message: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged" and dvd burner does not

    Original title: dvd burner does not work can not load the driver

    I get this message "windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged.

    Can someone help me?

    Hi Garry_x,

    1. were you able to use the DVD burner before with no problems?

    2. you remember to make changes to the computer recently?

    This can occur when more than one service is defined for a device, if there is a failure at the opening of the service registry entry, or if the driver name cannot be obtained from the service registry entry.

    You can check out the following link and check for the resolution:

    http://TechNet.Microsoft.com/en-us/library/cc772156 (WS.10) .aspx

    You can also read the following article and check if it helps:

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    http://support.Microsoft.com/kb/982116

    Hope this information is useful.

  • Windows cannot start this hardware (Code 19)

    Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

    Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.

    Tried to uninstall the device, and then add the device to the rear, so far without success.

    Hello

    19 code means there is a driver conflict such as two devices attempt to use the same resources.

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
    Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
    This will refresh the default driver stack.

    Normally the above will solve this problem otherwise working your way down through them, even if you did
    them before.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Hope these helps.
    Rob - bicycle - Mark Twain said it is good.

  • Error: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19).

    Original title:

    Windows 7 no sound at all

    Hello

    I would like to ask help for Win 7 problem 'No audio '.

    I have a Win 7 64-bit Professional desktop PC. It has a motherboard Asus P5Q - EM.
    Previously, everything worked very well over a year, but now there is no sound at all. I see a little red x in addition to the speacer icon.

    I got a craphics card problem and it has been replaced, and shortly after, I didn't notice that no audio problem.

    First of all, I tried to fix the external audio card drivers - no help. Then I thought to use the motherboard
    audio only and removed the external audio card. I have cheked Bios that there is audio compatible motherboard.
    Windows Manager device shows Audio Realtek High Definetion. (Once I reinstalled externally
    audio card, but did not get it to work and I deleted again and focused on getting the Audio motherboard
    work.)

    Through the Device Manager, I uninstalled the device Audio from Realtek motherboard and all other audio related devices and start the PC.
    After you start Windows 7 detects audio devices well and tries to install the drivers but still said the driver installation failed.

    I also used the troubleshooter in Windows 7. According to the material and audio, I clicked on the audio playback troubleshooting. The system has tried to install the drivers, but all have failed in similar way as after rebootig.

    When I go to see the Audio the Realtek High Defenetion properties, it says:
    Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

    I downloaded the latest drivers (some 54 Mb file called: 64bit_Vista_Win7_R267) Realtek www-site and run it, but no help. Same problem - no sound at all.

    If I run application system information and go to the "components" > "Problem Devices", it is said Realtek High Definition Audio, error code: failure using the VxD loader. It is also noted on the VAN Miniport (IKEv2), error code: this device does not work properly because Windows cannot load the drivers required for this device.

    I also unplug the beam of the motherboard front audio jack. I thought it may create a connector related issues, but he did not make a difference.

    If I ask the system to update the driver using Device Manager, it says that the piloted is up-to-date.

    I checked the details Realteck Sound Device in the Device Manager and it says under the number "Problem code" 13.

    Also other devices under device 'Video controls and sound game' managers do not work. I uninstalled all the. After reboot Windows 7 detects all the. Win 7 tries to install the drivers, but always fails and yellow! singing appears next to all devices.

    Under the NIC in Device Manager there is another device with the yellow! sign as well. The WAN Miniport (IKE v2). I don't know if it has something to do with this audio problem? Win 7 detects it as well after uninstalling and tries to install drivers after the start, but is also always fails.

    Now, I'm confused and I don't know if the problem is really in the Windows registry database? What is error code 13 of Realtek Audio device and what is actually the VxD loader problem?

    I'm completely lost on how to proceed with this problem.

    Can someone give advice on how to continue with this question...

    Tomppa

    I plugged the the hardware id in the Microsoft Update Catalog and the device is identified as a C-Media CMI8738/C3DX PCI Audio Device but there only Windows 2000/XP drivers available through Windows Update (you need to install the ActiveX control to view and download the drivers):

    http://catalog.update.Microsoft.com/v7/site/search.aspx?q=PCI%5CVEN_13F6%26DEV_0111%26SUBSYS_011113F6%26REV_10

    Connect the hardware id PCIDatabase provides a link to C-Media (one-third to the bottom - device ID 0 x 0111):

    http://www.PCIDatabase.com/vendor_details.php?id=376

    However there are a of the drivers mentioned in the following link that can run, and I suggest to try:

    http://www.SevenForums.com/sound-audio/9824-c-media-Freezy-my-PC.html

    The driver is the "Striker 7.1 pilot" (striker81742.zip) in the following link:

    http://www.htomega.com/downloads.html

    An in these drivers .inf file has an id of material corresponding to your device.

    I recommend the creation of a System Restore Point before trying new drivers.

  • I get this error message with my DVD player: "Windows cannot start this hardware device because its configuration (in the registry) information are incomplete."

    I get this error message with my DVD player: "Windows cannot start this hardware device because its configuration (in the registry) information are incomplete." I tried to reinstall the driver when the computer prompted me to do it, but there was an error with this as well. My computer will not all read the disks.

    Original title: Matshita DVD-R UJ 890

    Hi AJordanMiller,

    Try these methods.

    Method 1

    Run the fix - it from the link below.

    Hardware devices not detected or does not
    http://support.Microsoft.com/GP/hardware_device_problems

    Method 2

    See the help article:

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.Microsoft.com/kb/314060

    Registry warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    How to back up and restore the registry in Windows 7

    http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

    It will be useful.

  • Error message: "Windows cannot start this hardware device because its configuration (in the registry) information are incomplete" and DVD disc is not recognized.

    Original title: My DVD drive is not recognized, it works physicaly works fine, but the pc does not even detect it exists.

    The error that says: "Windows cannot start this hardware device because its configuration (in the registry) information are incomplete."

    I did a backup and restored my system to the factory settings. After doing this still dvd was not recognized. I don't know what to do, my computer is new and Security told me that they will restore the pc and try to fix it, I can't risk my documents of the University are the same that has not worked for me before.
    Could someone help me?
    -The pilot is the last in line.
    -The works of reader dvd but the computer is not reading it, it does not even appear on the section 'computer '.
    -J' tried to use a "fix - it" on Microsoft online, but it doesn't work anymore.
    -My OS is Windows 7.
    -A restore factory settings did not work at all.
    Thank you.
    Claudio Nahmad
    Mexico City

    Hi, Claudio Nahmad,.

    This error can occur if the data in the registry for the device and its driver has been corrupted.

    Since you have already done a factory restore, leave, try to uninstall and reinstall the driver CD\DVD and check if it helps.
    Code 19: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged

    We can also refer to article and check if it helps.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    Important: The above links contains steps to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

    For more information, you can view the article:

    Back up the registry

    You can also try to install Windows updates, including optional updates driver and check if that helps.

    Install Windows updates in Windows 7

    Hope the helps of information.

  • error on my dvd windows can't read the dvd, and the answer is: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

    I have an error on my windows dvd cannot read dvd and the answer is: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

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    Thank you

    If you are uncomfortable with the use of the registry, try this

  • Error Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) Cannot read CD/DVD

    Original title: Acer laptop DVD drive missing

    Hello

    I have an Acer Aspire 5740 G computer laptop running Windows 7. When I tried to play a movie today, it did not work. The green light on the drive of CD flashed several times then stopped and all was silent. I opened my computer and saw that the CD/DVD drive wasn't listening it. I then opened by Device Manager and the two things under CD-ROM/DVD-ROM readers had a yellow triangle and an exclamation point on them.
    One thing has been called; SVI 2ZGTAB8HQ7G5 SCSI CdRom Device
    The other thing was called; TSST Corp CDDVDW TS-L633C
    I clicked on both and saw the message; "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »
    The last time I used the CD player a burn a disc over a month. I used Microsoft Fix It but it says to remove the drive and plug it in somewhere else, and I can't really do this because it's the only drive on the laptop and I'm worried I might break if I go out there with force. Can someone help me? I would really appreciate it.

    Hello

    1. what Microsoft FIXIT did you use exactly?

    2 did you a recent software or changes to the material on the computer?

    I suggest you try the steps mentioned below.

    Method 1: Open the hardware and devices Troubleshooter

    http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

    Method 2:

    I also suggest you run the FIXIT from the link below and.

    Hardware devices do not work or are not detected in Windows

    http://support.Microsoft.com/mats/hardware_device_problems/

    Method 3:

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    http://support.Microsoft.com/kb/982116

    You can run the FIXIT or you can try the manual steps and check.

    To do: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    Back up the registry

    http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

    Method 4:

    Re-install the drivers DVD

    Completely uninstall the DVD drivers from Device Manager, and then install the latest drivers for your computer.

    Open the Device Manager.

    Once the drivers are completely uninstalled, download the latest drivers from the manufacturer of the computer.

    http://support.Acer.com/us/en/product/default.aspx?tab=1&modelId=1878

    Hope this helps and keep us posted.

  • USB keyboard & mouse error "Windows cannot start this hardware device - code 19.

    Original title - USB keyboard & mice problem

    Hello

    I'm under 64-bit Windows 8.

    Problem: Keyboard Logitech wireless & mouse (S520) does not work.

    1 week ago that I tried my HARD drive on different USB ports on my PC. I disconnected the keyboard and mouse wireless receiver and reconnected. Since then he has stopped working.

    In Device Manager, it has a typical yellow marks against HID keyboard and mouse. I tried to uninstall and reinstall, off and on, makes no difference.

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    I tried Googling this error but I found that the solution is only for CD/DVD problems.

    I uninstalled USB Root Hub that is not made any change in the problem.

    Have restarted severl times and power disconnected from the PC and thus reloaded.

    I am currently my PC from iPad using the app Splashtop.

    I really hope that someone can help me.

    I've restored my windows from 16 April that solved the problem. However, I learned a lot about the registry keys and all.

    Thank you for taking the time from your busy schadule and answer my stupid questions.

    Thank you.

  • HL-DT-ST DVDRAM GT80N "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

    I ran provided patches I've uninstalled and restarted. Attempted to update the drivers. I can not get my DVD/ROM to work I have a Toshiba Satellite S855 S5381

    "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »

    HL-DT-ST DVDRAM GT80N

    I have windows 8

    How can I erase my registry and start all over again? What exactly I'm looking for?  I found a post for the same problem on a different model, but I can not located what was discussed.   My computer has been used since the beginning of February.  I need to install programs and others.

    I have fished all day found this and it fixed it!

    http://support.Microsoft.com/mats/hardware_device_problems

    Thank you for your help :)

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