Windows cannot update? Displays error 80096004?

I have a HP presaurio pc windows vista 32-bit, could not be updated for more than a year, microsoft kept sending me things to try, I tried, but did not work and I am not this computer illerate. I ran a virus scan said no virus but, IE 9, which I just installed guard stop and freeze? I did restore several times I've lost count!

Hi Blondie1955,

1. who are the updates fail with the error code provided?

2. do you get an error message when Internet Explorer hangs?

Try the following:

Step 1:

Try the steps suggested by Shekhar S, since the following link for the issue of Windows updates and check if this can help:

Windows 7 Build 7600, Windows Update failed: Error Code 80096004 (Applies to Windows Vista)

Step 2:

Due to Internet Explorer, try the steps from the link to the following article:

Can't access some Web sites in Internet Explorer

Tags: Windows

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