Windows crashes when you use any application and stops in hibernation mode

Hello people who might be able to help me,

I come back from summer vacation and turned on my computer with windows 7 at first all seemed fine until I wanted to open an application. Opening was always very well, but when I did something on this subject, it crashed. Also my PC then stops in the hibernation mode. I can access internet, but nothing else. Then I tried to recover my PC. It turns out I have no recovery points and can only restore factory mode that sucks. Now that was new, since always, before I could restore my PC to a previous session without making any restore points. What can I do to restore my PC and ban these errors?

Hello Nicolas,.

Thanks for posting your question on the Microsoft community.

I would like to know some information about the problem so that we can help you better.

1 did you receive no error message or code when the application or the system crashed?
2. What is the brand and model of your computer?

Thank you for details on the question and your efforts to resolve.

This problem can occur because settings to corrupt, or because of the presence of unused files in Windows. This can also occur due to the presence of any virus or malware.

I appreciate the fact that you want to restore your computer. However, until you do, I suggest you to try the following methods and check if it helps.

Method 1:
Resolution of performance problems and check.
Reference:
Open the troubleshooter of Performance
http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter

Please also run convenience store power.
Reference:
Open the troubleshooter of power
http://Windows.Microsoft.com/en-us/Windows7/open-the-power-Troubleshooter

If this does not help, use method 2.

Method 2:
Microsoft safety scanner run and check the issue.
Reference:
Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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