Windows detected new hardware wizard appears each time I try to connect an external hard drive via the USB port.

Whenever I try to connect an external hard drive into a USB port, Windows detected new hardware wizard will appear. He then not recognize the external drive at all. It does not appear in disk management. In Device Manager, it is listed as a 'device' USB bus controllers not. Under "other devices", there the question mark yellow and says the device is not configured correctly (code 1). External hard drive works fine on other PCs. It's a plug-and-play device. Port and USB cable work fine with other devices. Just this external hard drive has never worked on this PC.

Hello

I suggest that you try to remove USB controllers to the clean boot state and control.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353/en-us
Note: When you have finished troubleshooting, proceed as explained in the article to reset the computer to start as usual.
See also:

Tags: Windows

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