Windows is not to find external hard drives, etc.

Something screwed my PC Windows 7 big time.  It does not recognize one of the four external hard drives USB.  (He did recognize a USB flash drive).  I inserted the original installation CD Windows Home Premium 64 bit.  It does not recognize either.

I reconnected the hard drive to a USB port and open devices and printers.  The disk was shown, but had the icon of the troubleshooter.  I ran the store.  Firstly, he said that the problem had been solved and that the device was working properly.  When I right click the drive icon, I finally got an error message stating that the driver has not been installed successfully.  (Odddly, the icon of the printer has been replaced by a generic icon, if the printer is working.)

I don't know if I have a problem Windows or hardware.

I know I could run the system restore.  I could use Dariks Boot and Nuke to wipe the drive and start again.

Can someone advise me?

Hello

Your CD-ROM or DVD drive is not recognized by Windows or other programs

http://support.Microsoft.com/kb/314060/en-us

Unplug all devices – speakers, printer, etc...

Now plug the drive hard - is it recognized?

Step 1: Try to run Automated Troubleshooting Services and check out what he has to say.
Reference: http://support.microsoft.com/gp/hardware_device_problems

Step 2: You can also check in the device if Manager disk external drive is listed.

a. connect the external hard drive to the computer.
b. to open Device Manager, type devmgmt.msc in the search box start and press ENTER.
c. check if the external drive is listed.
d. in Device Manager, expand the hard drive listed in the list of devices.
e. If the hard disk is listed, right click on it > click Properties.
(f) in general, under control of device for the message status. After back if there is no error message.
Step 3: Check to see if the external drive is getting detected in disk management.

If the hard drive recognized in disk management and if there is no drive letter assigned, I suggest that you right-click on the drive and assign a drive letter and check to see if it helps:
Step 4: Since external hard drive is detected earlier, I suggest that you try to perform system restore.
Reference: http://windows.microsoft.com/en-US/windows7/products/features/system-restore
 

Step 5: Remove and reinstall all USB controllers.

To remove and reinstall all USB controllers, follow these steps:

a. clickStart, click run, type sysdm.cpl in theOpen box and then click OK.

b. click on thehardware tab.

c. click theDevice Manager button.

d. expandBus USB controllers.

e. right click on each device under theBus USB controllers node and then click Uninstall to remove them one at a time.

f. restart the computer and reinstall the USB controllers. Restarting the computer should automatically install the drivers.

g. plug in the removable USB storage device and perform a test to ensure that the problem is solved.


Step 6: Install the windows updates and check.

http://Windows.Microsoft.com/en-us/Windows7/install-Windows-updates


Step 7: Install the latest chipset driver. For this I recommend you contact the manufacturer of the system.

Tags: Windows

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