Windows Mail - Cannot open or save all documents

By using our home PC Windows Vista Home Premium Version 6.0 SP 2 we cannot open documents?  What look a courier who had double clicking has no effect, right-click and open doesn't do nothing, also using Save As results in the "command failed" no matter where we save.  Even when we create a document wordpad as a test and send us the same problem is met.

Any help would be appreciated and we are spinning our wheels.  We have more than 200 free concerts.

Steve,

Please create a new user account and verify. These problems can occur because of a virus or malware thing...

http://Windows.Microsoft.com/en-us/Windows/create-user-account#create-user-account=Windows-Vista

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