Windows Media Center plays soundtrac film but not the video.

My Windows XP Media Center plays the soundtrac of movies but not the video.

The display shows the similar factals when music is played.

Latest WMC has been installed

Any ideas?

Hello

1. do you know the file type you are trying to play?

2. this happens with all DVDs you play?

3. do you get an error message?

Step 1: Try to update the codecs to check if the problem persists. See the below mentioned the Windows Help article.

Codecs: Frequently asked questions

Step 2: Check if you have the latest video drivers installed on the computer. You can log on to the computer for the same manufacturer site. Also, check the latest Windows updates. Check if all related drivers are available in the optional updates.

Install Windows updates

Step 3: Adjust graphics hardware acceleration. To do this, follow these steps:

a. open the screen resolution by clicking the Start button, Control Panel, and then, under appearance and personalization, click on adjust the screen resolution.

b. click on advanced settings.

c. click the Troubleshooting tab, and then click on change settings.

d. move the hardware acceleration slider two notches to the left of Full (the Disable cursor and bitmap accelerations setting).

e. click OK, and then click Restart now.

I hope this helps!

Tags: Windows

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