Windows Media Player does not update album art and album info.

I have a desktop HP Envy h8 - 1417c 64 bit PC and I've recently updated to 8.1 of Windows (from Windows 8 - entered loaded on the PC). After the update, Windows Media Player still works fine, but it doesn't accept new information when I try to extract one of my new CDs to the library of music and album art. It search in the internet and search the correct art and information, but when you click on accept, nothing happens. CD selections simply remain blank. I can still see the info from old files and art (before the update), so I know he kept what was already ripped. I also have a vague called music editing software yet (which works with Windows 8), and he finds no more album. Also, I loaded iTunes and have no problem to find illustrations of album and info with this program. Is there something that I am missing? I can't find anyone having this same problem on the internet. Thank you.

Hello

Microsoft technical support may be able to help you, 8.1 of Windows and Windows Media Player are not HP products:

http://social.technet.Microsoft.com/forums/Windows/en-us/43f113c8-8e9d-483c-A18B-586266ec55b9/Windows-Media-Player-12-issues-in-Windows-81?Forum=w8itproappcompat

Kind regards.

Tags: Notebooks

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