Windows media player hangs and crashes while playing webinar. __

Whenever I play the Webinar (IE) it opens Windows Media Player(tried vs. 11 and 9) and starting playhing with good video and audio, then it freezes and crashes and I get an error code.  I tried the Fix - IT and allowing the Active X and allow pop ups.  A that someone has had this problem and found a resolution?

Hello

·        What is the exact error that you are experiencing?

·        What patch he's tired?

·        Have you been able to use Windows Media player before on the system without any problems?

·        Outside Webinar you are able to play other music files on the system without any problems?

I suggest you to check the article mentioned below.

Information on the types of media files that supports Windows Media Player

http://support.Microsoft.com/kb/316992

Instead of playing the video directly on the site, I suggest you to download on the system and try to play the file again and check if the problem persists.

I suggest you to check the below link.

http://social.answers.Microsoft.com/forums/en-us/vistapictures/thread/f0b63880-64b0-4EED-A374-14f3ff3020e3

Note: You can try the suggestion given in the link for Windows XP too.

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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