Windows media player has encountered a problem and the need to close

Using windows XP. Whenever I try to start windows media player, I get the error message saying that it has encountered a problem and needs to close. Help, please.

Error signature

AppName: wmplayer.exe AppVer: ModName 10.0.0.3802: albumart3d.dll

ModVer: 1.0.0.1 Offset: 00003179

Event Viewer: application log: Error Description

Event type: error
Event source: app error
Event category: no
Event ID: 1000
Date: 10/04/2011
Time: 13:44:54
User: n/a
Computer:                                                                                                                                                                                 Description:
A failed application wmplayer.exe, version 10.0.0.3802, failed module albumart3d.dll, version 1.0.0.1, fault address 0 x 00003179.

Hello

1. what version of Windows Media Player is installed on your computer?

If you have Windows Media Player 10 or above, I recommend you to uninstall and reinstall Windows Media Player, and check.

I hope this helps.

Tags: Windows

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