mail electronic outlook express pop - up-"outlook express has encountered a problem and the need to close.

I am running XP.

When I select an email or try to create an e-mail, I get the Outlook Express "pop up" where it is said

"outlook express has encountered a problem and need to close... Sorry ".  Asks me if I want to send a message
for Microsoft, when I click on the option, the screen freezes and I have to type the keys del Alt, control, in order to free
and end of the task.

You may have a damaged identity especially if it's the default main identity. File | Identities | Add the new identity. Create a new one and try it. If all goes well, you can import your messages and address book from the old identity and delete it.

Note: Do not use the main word in the name of the new identity.

Tags: Windows

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