Windows Media Player, not able to play the media file online

Windows media player

When I try to play videos online, my Windows media player opens and I see the circle goes round & round, can be buffered, but nothing comes out, no picture or sound.

Hi frank questions,.

1. where you can read online videos using Windows media player earlier?

2. did you of recent changes on the computer?

3. it happens with all the videos online?

4. What is the type of internet connection you use?

It's the first time you try to play online videos if due to an internet connection slow or installed on the computer security software.

I'd say temporary you disable the security software on the computer and check if it works.

Disable the anti-virus software

http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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