Windows Media Player only plays the sound of a dvd.

When I put a dvd in my computer, it only plays the sound. No image appears.  How can I fix?

If you hear the audio but not see the video, you are missing one of the codecs needed to play the file. For more information, see Codecs: frequently asked questions

You can download and install ffdshow and check again: -.

http://sourceforge.NET/projects/ffdshow-Tryout/

or, try VLC Player: -.

http://www.videolan.org/VLC/download-Windows.html

Tags: Windows

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    2. You did changes to the hardware/software before this problem?

    3. Have you tried using these speakers with another PC?

    Also, I suggest you refer to the suggestion of Pinaki reducing replied on June 20, 2014 from the link below:

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/Windows-Media-Player-cannot-play-the-file-because/7faf6bdb-6a4e-4B5B-b5a9-2119907d953e

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    Thank you to provide us with the information to look for more on this subject and to better understand the issue and we will be happy to offer our help.

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    b. you are trying to play a file that the player does not support, but the file was compressed by using a codec that is not supported by the player.
     
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    Information on the types of media files that supports Windows Media Player
    http://support.Microsoft.com/kb/316992
     
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    Thank you, and in what concerns:
    I. Suuresh Kumar - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Jeremy K
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    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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    Ajay K

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    ***************************************************************************
    Visit our Microsoft answers feedback Forum and let us know what you think.

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