Windows Media Player to iTunes problems.

I downloaded iTunes last week and was able to download about 1/2 of my music library from Windows Media Player to iTunes.  When I try to download albums or songs I get the following message: "one or more of the songs you add to iTunes, including (song title) are in format WMA."  iTunes will automatically convert to AAC format so that they can be added to your iTunes library. "There are two option boxes:"convert"&"jump ".  As soon as I hit convert, I get an error message saying that there is a problem with the iTunes and Windows program it stops.  If I type 'jump', nothing happens.  Any suggestions?  I already deleted and reinstalled iTunes.

I am also unable to download directly from a CD.  When I put the CD in I can get it appears on my screen of iTunes, but as soon as I go to import it into my iTunes library, I get the same message telling me that "iTunes has stopped working.  A problem caused the blocking of the program works correctly.  Windows will close the program and notify you if a solution is available. "So far I never got any notification of a solution.

Hello

I suggest you to uninstall all apple programs such as (Quick time, etc.) which are present in the system and install it and see if the problem is resolved.

ITunes: How to convert a song to a different file format

http://support.Apple.com/kb/HT1550
 iTunes: about the add to library functions, import and conversion

http://support.Apple.com/kb/ht1347

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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