Windows Media won't play a .wav file
got this error message "Windows Media Player cannot play the file because the required video codec is not installed on your computer."
Hi cjln2,
(a) what version of the Windows operating system do you use on the computer and which version of Windows Media Player do you use?
(b) this only happens with this particular file or every file that you are trying to play?
This problem occurs if a necessary codec to play the file is not installed on the computer.
A codec is software that uses player to decompress a file before playing, for more information on codecs see the link below
http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions
Step 1: If you are running Windows 7, run Troubleshooting of Windows Media Player settings
Open the troubleshooting Windows Media Player settings Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter
Step 2: You will have to perhaps download and install the codec.
For more information, see the link below
You receive a codec error message or play audio but video does not play when you play media files in Windows Media Player 11
http://support.Microsoft.com/kb/926373
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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See the Microsoft kb article it could be useful.
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http://support.Microsoft.com/kb/316992
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WARNING OF THIRD PARTY SOFTWARE
Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
See the link below for more information on the codec.
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Thanks for posting the question in Microsoft Commuity!
We start with a few questions:
1 have had any changes made on the computer before the show?
2. What is the full and exact error message?
3. What is the format of audio and video files?
Method 1:
See the article and try to run the Troubleshooter:
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http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-audio-problems-in-Windows-Media-Center
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Method 2:
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Note: using third-party software or a link, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third party software or link can be resolved. Using third-party software or a link is at your own risk.
Method 3:
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