Windows Media won't play a .wav file

got this error message "Windows Media Player cannot play the file because the required video codec is not installed on your computer."

Hi cjln2,

(a) what version of the Windows operating system do you use on the computer and which version of Windows Media Player do you use?

(b) this only happens with this particular file or every file that you are trying to play?

This problem occurs if a necessary codec to play the file is not installed on the computer.

A codec is software that uses player to decompress a file before playing, for more information on codecs see the link below

http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions

Step 1: If you are running Windows 7, run Troubleshooting of Windows Media Player settings

 

Open the troubleshooting Windows Media Player settings Troubleshooter

http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

Step 2: You will have to perhaps download and install the codec.

For more information, see the link below

 

You receive a codec error message or play audio but video does not play when you play media files in Windows Media Player 11

http://support.Microsoft.com/kb/926373

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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