Windows Mobile 8 slow and freezes and cannot enter safe mode

Hi guys, I hope you can help me with a Windows laptop, 8 that gives me problems. I'm trying to help out a friend, and honestly I feel like I'm out of my depth. The initial problem was that the laptop has been slow to respond, very slow, I suspected a virus, ran a Norton scan, it turned up nothing, I ran out of time so I put in safe mode and it gives back, with a significant improvement of the laptop in safe mode. I got the laptop back today and it is always very slow to respond despite having 6 GB of RAM and specifications that must run Windows 8 very well. Is no longer possible in safe mode, and every time I try to put it in safe mode I see Start followed a white/black screen samsung, i.e. when the process ends. However when I try a normal start it starts, but at a snails pace and goes to the login screen, where it is only partially acceptable (it meets more frequently). Any help you guys can provide would be great, thanks in advance, do not hesitate to ask any questions and I'll try to get back to you as soon as POSSIBLE.

Hello

You might want to look in the Startup tab of the the Task Manager for any substance uneeded...

In particular, all that has changed recently...

You could also look into the Services of MSCONFIG tab, hide all Microsoft and see what remains...

Someone not know I had a similar problem, and their main problem is that something called LogMeIn.

It is in the Startup tab...

What processes Taskmanager shows running?

Tags: Windows

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